Warehouse Associate

As a Warehouse Associate, you will be responsible for efficiently managing the receipt, processing, and outbound shipment of products at our central returns warehouse. This role involves unloading trailers, scanning barcodes, staging products by category, refurbishing items for sale as discounted open-box items for our Outlet retail store in Burlingame, California, and maintaining accurate records. The Warehouse Associate will also guide temporary employees in material handling tasks, prepare products for shipping, and participate in strategy meetings. We are looking for someone who is a self-starter and excels at time management

This full-time position reports to the Warehouse Manager, Burlingame CA and is expected to work in the Central Returns Warehouse in Indianapolis, Monday through Friday.

What you’ll do:

• Receive products, unload trailers, and scan barcodes to ensure accurate inventory tracking
• Stage products on the warehouse floor by category. Identify and sort items suitable for refurbishing for sale as open-box items at our retail outlet in Burlingame, California
• Wrap pallets and prepare products for shipping. Load and schedule outbound trailers
• Update Excel-based reports for receipts, shipping manifests, and inspection results to ensure accuracy and timeliness of all records and reports
• Lead and direct temporary employees in material handling tasks. Provide training and guidance to ensure efficient and safe operations
• Conduct quality control inspections to segregate damaged and defective products. Determine pass/fail status through visual inspection and testing
• Participate in strategy meetings via Zoom to discuss and implement initiatives and share status updates.

What you bring to the table:

• 1+ years of experience in reverse logistics, shipping, or receiving
• Ability to lift up to 40 lbs and operate pallet jacks safely
• Certification to operate power forklifts is highly desirable
• Spanish language proficiency is preferred
• Proficiency in barcode scanners, MS Office, and other productivity applications
• Strong organizational skills with keen attention to detail
• Self-motivated and proactive in taking initiative
• Excellent communication skills for effective collaboration with both on-site and remote teams

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $20-23/hr. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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All your information will be kept confidential according to EEO guidelines.