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Sales Manager

Closet Factory • San Carlos, CA 94070 • Posted 12 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Closet Factory is seeking a charismatic Sales Manager to lead their team in the Bay Area. The ideal candidate will have a proven track record in sales management, particularly in a commission-based environment. This role involves motivating the sales team to exceed sales targets, analyzing sales data to identify growth opportunities, and managing customer complaints. The Sales Manager will also be responsible for developing the sales team's skills, including referral business and customer relations, and working closely with the management team to drive growth.

Responsibilities

  • Motivate and encourage the sales team to exceed quotas, KPIs, and expectations.
  • Review and analyze sales and operational records and reports; use data to project sales, and targets, and identify potential new markets.
  • Achieve growth and hit sales targets by successfully managing the sales team.
  • Conduct skills gap analyses to identify areas of improvement.
  • Conduct motivational, inspirational, and educational sales meetings.
  • Direct and coordinate all sales activities in the assigned geographic area.
  • Handle and resolve customer complaints resulting from Design Consultants.
  • Oversee and direct the performance of the sales team.
  • Manage the distribution of appointments.
  • Increase customer relation skills of the sales team.
  • Develop a plan for increasing referral business and maintaining relationships with interior designers, builders, contractors, and architects.
  • Work closely with the Owner and management team to drive growth.

Qualifications

Required

  • 5+ years' experience managing salespeople.
  • Significant personal sales experience; home improvement sales experience a plus.
  • Computer experience, including Microsoft Office; CAD and Salesforce experience a plus.
  • Strong customer service skills and precise follow-through.
  • Trainable and coachable with excellent organizational and communication skills.
  • Experience with mentoring, coaching, and people management.
  • Proficient at public speaking and confident in front of groups.

Full Job Description

Sales Manager **Company Overview:** Closet Factory has been providing Bay Area owners with the highest quality custom storage solutions for over 40 years. We are the industry leader, creating beautiful custom closets and home organization systems throughout the home; from wall units, pantries, home offices, libraries, and entertainment centers to kitchens, garages, and, of course, closets! Every project is treated as a unique opportunity to design a new custom masterpiece-if you can dream it, we can build it for you. Our highly experienced and creative designers work closely with homeowners to maximize every inch of available space, creating designs that function at the highest level and complement each home. Each project is custom manufactured at our state-of-the-art factory in San Carlos, guaranteeing the highest quality product and service. As the custom storage authority, Costco Wholesale has chosen Closet Factory to be their sole closet and custom cabinet vendor nationwide. **Position Overview:** We are looking for a charismatic Sales Manager who is ready to take the next step in their career and join our team. The ideal candidate will be an enthusiastic, supportive leader with proven experience developing and executing innovative plans for a commission-based sales team. You will represent the distinctive quality of our product and provide inspirational leadership to our sales team, driving their development, exceeding company goals, and achieving revenue targets. **Responsibilities:** - Motivate and encourage the sales team to exceed quotas, KPIs, and expectations. - Review and analyze sales and operational records and reports; use data to project sales, and targets, and identify potential new markets. - Achieve growth and hit sales targets by successfully managing the sales team. - Conduct skills gap analyses to identify areas of improvement. - Conduct motivational, inspirational, and educational sales meetings. - Direct and coordinate all sales activities in the assigned geographic area. - Handle and resolve customer complaints resulting from Design Consultants. - Oversee and direct the performance of the sales team. - Manage the distribution of appointments. - Increase customer relation skills of the sales team. - Develop a plan for increasing referral business and maintaining relationships with interior designers, builders, contractors, and architects. - Work closely with the Owner and management team to drive growth. **Requirements:** - 5+ years' experience managing salespeople. - Significant personal sales experience; home improvement sales experience a plus. - Computer experience, including Microsoft Office; CAD and Salesforce experience a plus. - Strong customer service skills and precise follow-through. - Trainable and coachable with excellent organizational and communication skills. - Experience with mentoring, coaching, and people management. - Proficient at public speaking and confident in front of groups. **Job Benefits Include:** - Full-time position - Medical, Dental & Vision Insurance - Retirement Benefits - Best training in the industry - Industry-leading technology and support - Excellent working environment and culture **Why Join Us?** If you enjoy collaborating, have an eye for design, and are energetic and upbeat, this may be the place for you. We recognize that people are our most valuable asset, and we will train you to excel in your career. A future with Closet Factory has never been brighter. **Application Process:** Interested candidates should submit their resume and cover letter detailing their experience and why they would be a great fit for our team.