Earnbetter

Job Search Assistant

Logo

Commercial Agency Support Representative

Government Employees Insurance Company • Potomac Mills, VA • Posted 4 days ago

Boost your interview chances in seconds

Tailored resume, cover letter, and cheat sheet

In-person • Full-time • $25.81/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

GEICO is seeking an experienced Commercial Agency Support Representative for their Fredericksburg, VA office. This role involves supporting business-to-business relations with insurance agents, answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions. The position offers a base salary of $25.81 per hour, with many associates seeing a base salary increase of 10% within their first year. This role is ideal for individuals who enjoy solving problems and helping others, with a focus on delivering personalized service.

Responsibilities

  • Support business-to-business relations with insurance agents
  • Answer coverage and underwriting questions
  • Support policy changes
  • Provide troubleshooting support for both sales and service functions
  • Deliver personalized service demonstrating the value of building an agency relationship with GEICO

Qualifications

Required

  • Minimum of 2 years of customer service or administrative support experience
  • 1 year of experience working with an insurance agency OR 1 year of previous Trucking agent experience
  • Ability to effectively communicate verbally and in writing
  • Ability to troubleshoot applications and escalate as needed
  • Ability to work comfortably in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent

Preferred

  • P&C license

About Government Employees Insurance Company

GEICO, or the Government Employees Insurance Company, is a prominent auto insurance company in the United States. Founded in 1936, it offers auto insurance for cars, motorcycles, boats, and recreational vehicles, as well as homeowners and renters insurance. GEICO is known for its humorous advertising campaigns, competitive pricing, and focus on digital innovation to enhance the customer experience.

Full Job Description

Commercial Agency Support Representative– Fredericksburg, VA

Salary: $25.81 per hour/ $52,000 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking professionals for our Fredericksburg, VA office. This role is for people who want to support business-to-business relations with insurance agents throughout the country. You’ll be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions. Join our team to deliver personalized service that demonstrates the value of building an agency relationship with GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Many associates see a base salary increase of 10% within their first year as a Commercial Independent Agency Support Representative!

Qualifications & Skills:

  • Minimum of 2 years of customer service or administrative support experience required
  • 1 year of experience working with an insurance agency OR
  • 1 year of previous Trucking agent experience required
  • P&C license preferred
  • Ability to effectively communicate verbally and in writing
  • Ability to troubleshoot applications and escalate as needed
  • Ability to work comfortably in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent; college degree or currently pursuing preferred


At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.