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Loan Collector
Lobel Financial Corporation • Anaheim, CA • Posted 15 days ago via ZipRecruiter
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In-person • Full-time • $22.00-$25.00/hr • Entry Level
Job Highlights
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Join Lobel Financial, a leading auto finance company, as a Loan Collector in Anaheim, CA. This role involves managing collections, providing customer service, and ensuring compliance with regulations. Lobel Financial offers a supportive environment for career growth, comprehensive benefits, and a focus on work-life balance.
Responsibilities
- Contact customers with delinquent loans to secure payments, commitment agreements, or establish repayment plans.
- Provide professional and empathetic customer service regarding collection issues.
- Utilize phone and email to effectively communicate with customers.
- Follow state and federal debt collection laws and company policies and procedures.
- Monitor and maintain assigned accounts, processing account adjustments and resolving discrepancies.
- Serve as a proactive liaison between creditors and customers.
Qualifications
Required
- Bilingual skills in English and Spanish.
- Excellent ability to prioritize and multitask.
- Strong attention to detail and accuracy in documentation.
- Excellent written and verbal communication skills.
- Working knowledge of Microsoft Office programs.
- Commitment to delivering excellent customer service.
- Strong organizational, negotiation, and problem-solving skills.
Preferred
- Previous experience with collections within the loan industry.
- High school diploma or equivalent.
Full Job Description
Job Description
Join a Leading Team at Lobel Financial!
Ready to advance your career in finance? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.
Position: Loan Collector
Location: Anaheim, CA
Why Join Us?
- Career Growth: We believe in promoting from within and empowering our employees to develop their skills.
- Comprehensive Benefits: Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!
What You'll Do:
- Manage Collections: Contact customers with delinquent loans to secure payments, commitment agreements, or establish repayment plans.
- Customer Service: Provide professional and empathetic customer service regarding collection issues, maintaining a positive customer experience.
- Communication: Utilize phone and email to effectively communicate with customers, ensuring all interactions are accurately documented.
- Adherence to Regulations: Follow state and federal debt collection laws and company policies and procedures.
- Account Management: Monitor and maintain assigned accounts, processing account adjustments resolving discrepancies, and serving as a proactive liaison between creditors and customers.
Skills & Qualifications:
- Bilingual Skills: Fluency in English and Spanish is REQUIRED.
- Time Management: Excellent ability to prioritize and multitask effectively in a fast-paced environment.
- Detail-Oriented: Strong attention to detail and accuracy in documentation and account management.
- Communication Skills: Excellent written and verbal communication skills.
- Computer Proficiency: Working knowledge of Microsoft Office programs and ability to learn company-specific databases.
- Customer Focus: Commitment to delivering excellent customer service and resolving issues effectively.
- Problem Solving: Strong organizational, negotiation, and problem-solving skills.
Preferred Qualifications:
- Previous experience with collections within the loan industry.
- High school diploma or equivalent.
Compensation: Starting wage of $22/hr. with potential for higher based on experience.
Ready to Make an Impact? Join a team that values your skills and offers opportunities for professional growth. Apply today and discover a fulfilling career at Lobel Financial!
Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.
Lobel Financial is an equal opportunity employer.
Company Description
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