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AUTOMOTIVE CLIENT CARE SPECIALIST
Audi Burlington • Burlington, MA 01803 • Posted 3 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Herb Chambers Audi Burlington is seeking a Client Care Specialist to join their BDC department. This role involves handling internet leads, inbound phone calls, and customer retention, with a focus on understanding automobiles, managing internet inquiries, setting up customer appointments, and growing the internet sales business. The position offers a chance to start a long and rewarding career in a customer service capacity.
Responsibilities
- Understand automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
- Managing internet inquiries through dealership website and other online channels.
- Setting up customer appointments for sales department.
- Follow through on customer leads and build relationships with clients to close sales.
- Grow internet sales business and expand current customer base.
Qualifications
Required
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Professional and personable demeanor
Full Job Description
Herb Chambers Audi Burlington has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention.
Immediate Opening Available
Job Responsibilities:
- Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
- Managing internet inquiries through dealership website and other online channels.
- Setting up customer appointments for sales department.
- Follow through on customer leads and build relationships with clients to close sales.
- Grow internet sales business and expand current customer base.
Benefits Include:
- Health & Dental Insurance
- 401K with company match
- Flexible Schedule
- Paid time off
Apply today!
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Professional and personable demeanor
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