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AUTOMOTIVE CLIENT CARE SPECIALIST
Herb Chambers Chrysler Dodge Jeep Ram Fiat of Danvers • Danvers, MA 01923 • Posted 2 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Herb Chambers Chrysler Dodge Jeep Ram FIAT of Danvers is seeking a Client Care Specialist to join their BDC department. This role involves handling internet leads, inbound phone calls, and customer retention. The position offers an opportunity to start a long and rewarding career in the automotive industry, with responsibilities including managing internet inquiries, setting up customer appointments, and growing the internet sales business.
Responsibilities
- Understand automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
- Managing internet inquiries through dealership website and other online channels.
- Setting up customer appointments for sales department.
- Follow through on customer leads and build relationships with clients to close sales.
- Grow internet sales business and expand current customer base.
Qualifications
Required
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Professional and personable demeanor
Full Job Description
Herb Chambers Chrysler Dodge Jeep Ram FIAT of Danvers has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention.
Immediate Opening Available
Job Responsibilities:
- Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
- Managing internet inquiries through dealership website and other online channels.
- Setting up customer appointments for sales department.
- Follow through on customer leads and build relationships with clients to close sales.
- Grow internet sales business and expand current customer base.
Benefits Include:
- Health & Dental Insurance
- 401K with company match
- Flexible Schedule
- Paid time off
Apply today!
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Professional and personable demeanor
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