Service Technician

Service Technician is responsible for installation and maintenance of customer pump systems. They will work closely with Field Service Engineers to plan out each service job. They will work with the Inside Sales Team to order and organize all materials for service jobs.

Essential Duties and Responsibilities

• Installation of equipment including pumps, panels and accessories.
• Pipe work within the pump system.
• Perform jobs with or independently from the Field Service Engineers to plan for all installations.
• Make sure all equipment and materials are on hand for each job.
• Interact with and answer all pump system related questions for customers on job sites.
• Maintain all safety equipment.
• Complete all reporting for each service jobs.

Education/Experience:

• High School diploma or equivalent.
• Experience in a mechanical field and a good basic working knowledge of electrical or electronic applications, knowledge of pumps motor or controls are a plus.
• Experience in basic plumbing and piping knowledge are a plus.
• Needs to be confined spaces certified.

Specific Qualifications

• Strong communication and relationship skills with customers, vendors and co-workers.
• Excellent behavior, work ethic, and an understanding of how to conduct one’s self in an office environment as well as on the job site.
• Must be able to lift/carry up to 50lbs, climb a ladder (minimum of 15 feet), and safely perform rigging to move large equipment.
• Must be willing and able to work in confined spaces.
• Must be willing and able to work in sewage pits.
• Employment is contingent upon successful completion of a driving record check, background investigation, and drug test.

Physical Requirements:

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand and walk; frequently required to use hands to handle or touch; and frequently required to talk and hear. Employee is required to move heavy equipment and will have equipment to help. Employee is required to climb down into pits that are many times in confined spaces.