ConsultNet Technology Services and Solutions • North Kingstown, RI 02852 • Posted 4 days ago via LinkedIn
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The Customer Care Representative at ConsultNet Technology Services and Solutions is responsible for responding to inquiries regarding insurance coverage from association members through various channels, assisting in the enrollment process and servicing policies. This role involves answering and making calls, performing administrative tasks, and building strong relationships with customers and contacts. The representative is expected to demonstrate required skills and abilities timely, adapting to new work methods, and acting as an advocate for clients.
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Customer Care Representative responds to inquiries regarding insurance coverage submitted by association members through various channels, assisting in the enrollment process and servicing policies. Expected to demonstrate all the required skills and abilities on a timely basis by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other additional duties may be assigned.
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