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Hospitality Attendant | Pittsburgh Comfort Inn & Suites

Shaner Corporation • Pittsburgh, PA 15289 • Posted today

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Hospitality Attendant at the Pittsburgh Comfort Inn & Suites is responsible for ensuring guest satisfaction through maintaining standards of quality and cleanliness, handling guest complaints, and assisting with various tasks such as inventories and maintenance. This role involves working a flexible schedule, including weekends and holidays, and interacting with guests in the breakfast and lobby area, including setting up, serving, and breaking down the breakfast bar line.

Responsibilities

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, food handling procedures, and security procedures.
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.
  • Welcome, greet and interact with guests in the breakfast and lobby area.
  • Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
  • Prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests.

Qualifications

Required

  • Minimum one year customer service experience.
  • Previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers.
  • Knowledge of local activities and attractions appropriate for clientele.

Preferred

  • Bilingual English/Spanish.
  • Food safety certification.

Full Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, food handling procedures, and security procedures.
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.
Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.
  • Food safety certification preferred.


Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!