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Host

Emmett's Brewing Company • Palatine, IL 60067 • Posted 21 days ago via ZipRecruiter

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Emmett's Brewing Company is seeking a customer-focused Host to welcome guests, seat them in the restaurant, and ensure they enjoy an exceptional dining experience. The ideal candidate is a detail-oriented, excellent organizer, and communicator who can build rapport with guests and manage multiple priorities.

Responsibilities

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Clear and clean tables
Check and clean bathrooms

Qualifications

Required

Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
ServeSafe or Food Handlers certification (or must be willing to attain)
A work place sexual harassment certificate

Full Job Description

Job Description

Host
Reports to Managers
We are looking for a customer-focused Host to join our team! You will be welcoming guests,
seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a
welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your
excellent organization and communication skills to bring your best each day for yourself,
restaurant staff, and guests.
Responsibilities:

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers

receive an appropriate number of seatings

Inform guests of current promotions and who will be serving them to ensure a smooth

handoff to the service staff

Manage the flow of guests into the dining and bar areas, provide accurate wait times to

incoming guests if appropriate

Clear and clean tables
Check and clean bathrooms

Qualifications:

Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to

understand requests for assistance

Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
ServeSafe or Food Handlers certification (or must be willing to attain), A work place sexual harassment certificate

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