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Operations Manager
WESCO • Avondale, AZ 85392 • Posted 10 days ago
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
As the Operations Manager at WESCO, you will oversee multiple priorities in a customer-centered warehouse distribution environment. This role involves leading a diverse team, interacting with internal and external stakeholders, providing exceptional customer service, and managing key performance indicators to maintain and improve service quality. You may also manage employees in a unionized environment.
Responsibilities
- Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
- Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
- Maintains a safe, secure and inclusive workplace.
- Manages, coaches, mentors, hires and trains employees. This also includes performance management.
- Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
- Manages expense-based profit and loss statement (P&L) to plan.
- Drives efficiencies within the facility using LEAN methodologies.
- Maintains facility tour-ready standards.
- Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
- Matches facility capacities to customer/sales professionals' expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
- Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
- Actively engaged in developing annual budgets for the facility.
Qualifications
Required
- High School Degree or Equivalent required
- 5+ years' operations experience, specifically in distribution center facilities preferred
- Experience managing a group or team of individual contributors and/or indirectly supervises support staff
- Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
- Ability to effectively communicate in both group and individual settings
- Capable of handling multiple priorities with a high sense of urgency
- Ability to travel 0-25% of the time
Preferred
- Bachelor's Degree preferred
About WESCO
Wesco International, Inc. is a global provider of supply chain solutions in the electrical and distribution services industry. They offer a wide range of products and services, including electrical wire and cable, lighting products, automation systems, safety products, and communication infrastructure solutions. Wesco serves various industries worldwide and operates in over 50 countries, focusing on innovation and exceptional customer service to maintain a strong market position.
Full Job Description
As the Operations Manager, you will manage multiple priorities in a customer-centered warehouse distribution environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.
Schedule: Monday-Friday, 7:00am start
**Responsibilities:**
+ Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
+ Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
+ Maintains a safe, secure and inclusive workplace.
+ Manages, coaches, mentors, hires and trains employees. This also includes performance management.
+ Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
+ Manages expense-based profit and loss statement (P&L) to plan.
+ Drives efficiencies within the facility using LEAN methodologies.
+ Maintains facility tour-ready standards.
+ Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
+ Matches facility capacities to customer/sales professionals' expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
+ Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
+ Actively engaged in developing annual budgets for the facility.
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree preferred
+ 5+ years' operations experience, specifically in distribution center facilities preferred
+ Experience managing a group or team of individual contributors and/or indirectly supervises support staff
+ Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
+ Ability to effectively communicate in both group and individual settings
+ Capable of handling multiple priorities with a high sense of urgency
+ Ability to travel 0-25% of the time
**Working Environment:** Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
_\#LI-MB1_
Schedule: Monday-Friday, 7:00am start
**Responsibilities:**
+ Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
+ Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
+ Maintains a safe, secure and inclusive workplace.
+ Manages, coaches, mentors, hires and trains employees. This also includes performance management.
+ Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
+ Manages expense-based profit and loss statement (P&L) to plan.
+ Drives efficiencies within the facility using LEAN methodologies.
+ Maintains facility tour-ready standards.
+ Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
+ Matches facility capacities to customer/sales professionals' expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
+ Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
+ Actively engaged in developing annual budgets for the facility.
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree preferred
+ 5+ years' operations experience, specifically in distribution center facilities preferred
+ Experience managing a group or team of individual contributors and/or indirectly supervises support staff
+ Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
+ Ability to effectively communicate in both group and individual settings
+ Capable of handling multiple priorities with a high sense of urgency
+ Ability to travel 0-25% of the time
**Working Environment:** Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
_\#LI-MB1_
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