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Cashier Clerk wanted at Livermore Ford Lincoln Alfa Romeo Maserati

Livermore Ford • Livermore, CA 94551 • Posted 9 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Livermore Ford Lincoln Alfa Romeo Maserati is seeking a Service and Parts Cashier Clerk. The role involves calculating customer bills, handling cash, checks, and credit card payments, answering phones, and handling customer complaints diplomatically. The ideal candidate should be well-groomed, professional in appearance and behavior, and possess excellent communication skills.

Responsibilities

  • Calculate the customer's bill using the dealership's computer system
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)

Qualifications

Required

  • Experience with Microsoft Office suite is a plus
  • Ability to communicate customers' interests, needs, and requests to management and sales personnel
  • Professional personal appearance
  • Willing to submit to a background check prior to employment

Full Job Description

Livermore Maserati Alfa Romeo Ford and Lincoln is currently seeking a Service and Parts Cashier Clerk. Qualified candidates must be well groomed, professional in appearance and behavior, demonstrate excellent telephone communication skills, Communicate clearly with our guest in person and be able to effectively handle multiple calls and or customers a the same time. BENEFITS: * Paid training and development * Medical, Vision and Dental Benefits * 401(k) with company match * Paid Holidays * Employee appreciation lunches * Employee bonus for referrals * Free College Education Courses for Employees and Immediate Family * Employee discounts * Excellent culture * Room for growth RESPONSIBILITIES: * Calculate the customer's bill using the dealership's computer system * Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket * Make change accurately and issue receipts to customers * Answer phones and direct consumer to the proper department and follow up in a timely manner * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution * Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies) REQUIREMENTS: * Experience with Microsoft Office suite is a plus * Ability to communicate customers' interests needs and requests to management and sales personnel * Professional personal appearance * Willing to submit to a background check prior to employment