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Consultant-Merchandising Operations

Lowe's • Mooresville, NC 28117 • Posted 10 days ago

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In-person • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Consultant-Merchandising Operations at Lowe's supports the Manager of Merchandising Operations by leading Sr. Analysts and Analysts in day-to-day processes. This role involves coordinating with the Manager and other leaders on projects and initiatives, taking a lead role on issues impacting their line of business, and driving improvement of merchandising and vendor processes and efficiencies. Key functional areas include Vendor/Item Onboarding, Reporting, Operational Services, Product Content, Data Governance, and Tech Enablement.

Responsibilities

  • Handle interpretation, higher level analysis, storytelling of data, utilizing segmentation and Microsoft data analytics tools.
  • Promote cooperation and teamwork with analysts and sr analysts; establish and maintain trust and credibility with leaders and team.
  • Review communications under the guidance of the Manager; liaison with GMMs as directed.
  • Handle medium/high complex issues and work to identify root causes.
  • Work with team and manager to drive both new hire and ongoing development; partner with manager on gap analysis.
  • Gather and analyze data and help translate data into action and insights.
  • Assist manager with driving process improvement and streamlining, along with root cause analysis.
  • Gather customer data; input; prioritize; customer data; partnership with tech/stakeholders.
  • Provide customer feedback, manage project timelines with own projects.
  • Liaison with international partners on more complex issues.
  • Ensure positive engagement level; influence into segmentation; trusted partner (merchant & vendor).

Qualifications

Required

  • Bachelor's Degree in Business, Accounting, Finance, Economics, or related field
  • 5 Years Relevant Business Experience
  • 3 Years General work experience
  • Experience in structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross functional collaboration
  • Understanding of performance measures and financial systems and reporting

Preferred

  • 1 Year Leadership Experience
  • Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software

About Lowe's

Lowe's is a leading American home improvement retailer that offers a wide range of products and services to help customers enhance and maintain their homes. The company operates over 2,200 stores across the United States, Canada, and Mexico, with a strong emphasis on providing quality products, exceptional service, and innovative solutions for home improvement projects. Although facing competition from The Home Depot, Lowe's continues to invest in technology, expand its online offerings, and improve the customer experience to meet evolving needs in the market.

Full Job Description

**Your Impact**

The Consultant-Merchandising Operations supports the run the business work within a key functional area of Merchandising Operations. The Consultant will support the Manager of the area by informally leading the Sr. Analysts and Analysts on day-to-day processes. The Consultant will coordinate with the Manager and other leaders on projects and initiatives and may take a lead role on issues impacting their line of business. The position will also help drive improvement of merchandising and vendor processes and efficiencies. Key functional areas include Vendor/Item Onboarding, Reporting, Operational Services, Product Content, Data Governance and Tech Enablement. Responsibilities may vary based on the area of work.

**What you will do**

- Analytics- Handle interpretation, higher level analysis, storytelling of data. Consumer - utilizing segmentation. Utilize Vendor DART, Microsoft data analytics tools. Support team with DACI/IT projects.

- Building Relationships- Promote cooperation and teamwork with the analysts and sr analysts; strong interpersonal skills; establish and maintain trust and credibility with leaders and team.

- Communication- Review communications under the guidance of the Manager. Liaison with GMMs as directed.

- Issue Resolution-Handles medium/high complex issues and works to identify root causes.

- Training/Development-Works with team and manager to drive both new hire and ongoing development. Partner with manager on gap analysis.

- Reporting-Gathers and analyzes data and helps translate date into action and insights.

- Process Improvement- Assists manager with driving process improvement and streamlining, along with root cause analysis. Monitors status of processes. 

- Technology Requirements- Gather customer data; input; prioritizes; customer data; partnership with tech/stakeholders.

- Project Management-Provide customer feedback, manage project timelines with own projects.

- Liaison with international partners on more complex issues.

- Merchandising & Vendor Engagement- Ensures positive engagement level; influence into segmentation; trusted partner (merchant & vendor).

**Required Qualifications**

- Bachelor's Degree in Business, Accounting, Finance, Economics, or related field

- 5 Years Relevant Business Experience

- 3 Years General work experience

- Experience in structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross functional collaboration

- Understanding of performance measures and financial systems and reporting

**Preferred Qualifications**

- 1 Year Leadership Experience

- Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software

**About Lowe's**

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.