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Associate Branch Manager - Long Branch Ocean Blvd

Wells Fargo • LONG BRANCH, NJ 07740 • Posted 11 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Wells Fargo is seeking an Associate Branch Manager for National Branch Network within the Consumer, Small and Business Banking division. This role involves leading, managing, and developing a diverse team, creating a culture of engagement, and driving growth of the business. Responsibilities include coaching the team to enhance customer experience, resolving tactical issues, identifying opportunities for digital adoption, and leading the branch to deliver a customer-centric experience.

Responsibilities

  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Responsible for selection, evaluation, and development of staff.
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
  • Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
  • Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Qualifications

Required

  • 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of leadership experience

Preferred

  • Leadership experience including coaching, training, developing, inspiring, and building a high performing team where adaptability, collaboration, and accountability to performance are critical to success
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
  • Experience building and maintaining effective relationships with customers, internal partners and within the community
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
  • Ability to interact with integrity and professionalism with customers and employees
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

About Wells Fargo

Wells Fargo & Company is a major financial services company based in San Francisco, California. It offers a wide range of banking, mortgage, credit card, insurance, investment, and wealth management services to individuals, businesses, and institutions. Despite recent controversies, the company is focused on rebuilding trust, improving corporate culture, and enhancing risk management practices to maintain its position as one of the largest banks in the United States.

Full Job Description

**Why Wells Fargo:**

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.

**About this role:**

Wells Fargo is seeking an Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. Associate Branch managers are responsible for leading, managing and developing a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful branch managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. As an Associate Branch Manager, you will also have the opportunity to directly meet customer needs by assisting with transactions, as needed, allowing you to serve as a role model to your team in delivering an exceptional customer experience focused on building relationships.

**In this role you will:**

+ Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

+ Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives

+ Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience

+ Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

+ Responsible for selection, evaluation, and development of staff

+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

**Required Qualifications:**

+ 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 1+ years of leadership experience

**Desired Qualifications:**

+ Leadership experience including coaching, training, developing, inspiring, and building a high performing team where adaptability, collaboration, and accountability to performance are critical to success

+ Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

+ Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

+ Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

+ Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

+ Experience building and maintaining effective relationships with customers, internal partners and within the community

+ Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

+ Ability to interact with integrity and professionalism with customers and employees

+ Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

**Job Expectations:**

+ Ability to work a schedule that may include most Saturdays

+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

+ This position is not eligible for Visa sponsorship

**Posting End Date:**

22 Sep 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-399168

**Updated:** Fri Sep 20 02:42:46 UTC 2024

**Location:** LONG BRANCH,New Jersey