Job Highlights
Using AI ⚡ to summarize the original job post
The Evening Maintenance Supervisor at Hilton Cleveland Downtown is responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility. This role is crucial in the hotel's effort to deliver outstanding guest service and financial profitability. The position involves a variety of tasks including supervising Property Operations Engineer duties, responding to guest and team member inquiries, and coordinating maintenance operations.
Responsibilities
- Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
- Respond to guest and team member inquiries, requests and concerns in a timely, friendly and efficient manner
- Respond to emergency situations according to standards and guidelines
- Assist in monitoring and developing team member performance, including supervision, scheduling, conducting evaluations, training and delivering recognition and reward
- Coordinate maintenance operations, as needed
Qualifications
Required
- Demonstration of hospitality, integrity, leadership, teamwork, ownership, and now values
- Quality, productivity, dependability, customer focus, and adaptability attributes
About Hilton
Hilton is a leading global hospitality company that operates a diverse portfolio of hotels and resorts. Founded in 1919, Hilton offers a wide range of hotel accommodations, dining options, event spaces, and personalized guest services through its various brands like Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Hampton by Hilton. Hilton has a strong global presence, serving customers in 119 countries and territories, and remains a key player in the hospitality industry with a focus on innovation and customer satisfaction.
Full Job Description
The Hilton Cleveland Downtown located in the heart of Downtown is seeking Highly motivated people with a heart for service to join our engineering team\.
This personis responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
Pay: $28\.00 per hour
Shift/Hours: 3pm\- 11:00pm, weekends & Holidays required\.
Apply now and aHilton recruiter will be in touch\.
**What will I be doing?**
As Property Operations Supervisor, you would be responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility n the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
+ Respond to guest and team member inquiries, requests and concerns in a timely, friendly and efficient manner
+ Respond to emergency situations according to standards and guidelines
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting evaluations, training and delivering recognition and reward
+ Coordinate maintenance operations, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Evening Maintenance Supervisor \(3pm\-11pm\) \- Hilton Cleveland Downtown_
**Location:** _null_
**Requisition ID:** _HOT0AYL5_
**EOE/AA/Disabled/Veterans**