Digital Publishing Specialist - Remote

Description We are offering a long-term contract employment opportunity for a Digital Publishing Specialist. This role focuses on content publishing and development on our websites and also contributes to special projects as needed. The position is entirely remote, making it suitable for candidates anywhere, though we are based in Nashville, Tennessee.

Responsibilities:

- Assist in the accurate and timely publishing of website content using a centralized content management system.

- Determine the best content publishing solution based on established guidelines, best practices, and details provided by internal customers.

- Uphold web content and publishing best practices, style guide standards, brand standards, and legal requirements to assure quality and accuracy.

- Ensure that all publishing activities follow digital accessibility best practices and WCAG 2.0 guidelines.

- Collaborate with development managers to create and migrate content for project launches.

- Perform user acceptance testing for new websites, enhancements to content management systems, and general maintenance.

- Audit websites for adherence to established standards, publishing processes, accuracy, and compliance issues.

- Manage publishing requests through our ticketing system to ensure service levels are met.

- Direct unresolved content issues to the next level of support and record events, problems, and their resolution in ticketing system documentation.

- Provide clients with regular updates on ticket status and communicate daily with internal and external teams, clients, and vendors regarding project tasks and tickets.

- Deliver outstanding customer service to clients and stakeholders. Requirements - Proficiency in Adobe Photoshop, HTML, CSS, and Web App

- Experience with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

- Strong customer service skills and ability to interact with stakeholders

- Ability to create and manage documentation, ensuring quality and compliance

- Experience with auditing and understanding of best practices

- Knowledge of medical coverage and ability to liaise with vendors

- Ability to travel as required for the role

- Excellent communication skills, both written and verbal

- Experience with workstation support and ability to lead special projects

- Familiarity with migration processes

- Experience with the software 'About Time'

- Ability to conduct training sessions for team members and stakeholders

- Knowledge and understanding of website management

- Ability to perform compliance functions effectively. Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .