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Rep., Client Services (CPD)
The ODP Corporation • Sumner, WA 98352 • Posted 11 days ago
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In-person • Full-time • $15.20-$25.84/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Client Services Representative (CSR) at The ODP Corporation is responsible for delivering superior customer service in all customer interactions, including order entry, bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This role acts as a liaison between external customers and the internal organization, gathering and compiling customer database and follow-up information.
Responsibilities
- Deliver superior customer service in all customer interactions
- Handle order entry and bid processing
- Disseminate product and service information
- Conduct outbound sales/service follow-up
- Resolve general customer issues and requests
- Act as liaison between external customer and internal organization
- Gather and compile customer database and follow-up information
Qualifications
Required
- Associate's Degree or equivalent experience
- 1-2 years' experience
- Ability to effectively work as a team member in a professional work environment
- Sound judgment
- Ability to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills
- Active listening skills
- Ability to analyze customer and employee needs
- Detail-oriented
- Ability to quickly organize, multi-task and process paperwork in a fast-paced environment
Full Job Description
**Overview**
Responsibilities
The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as:; order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests.; This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities.; The CSR will act as liaison between external customer and internal organization, and will work to gather and compile customer database and follow-up information.;;
Qualifications
Associate's Degree or equivalent experience and minimum 1-2 years' experience.
Other Information
+ Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
+ Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
+ Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
+ Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Compensation Range = Minimum: $15.20 to Maximum: $25.84
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 88559
Responsibilities
The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as:; order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests.; This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities.; The CSR will act as liaison between external customer and internal organization, and will work to gather and compile customer database and follow-up information.;;
Qualifications
Associate's Degree or equivalent experience and minimum 1-2 years' experience.
Other Information
+ Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
+ Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
+ Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
+ Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Compensation Range = Minimum: $15.20 to Maximum: $25.84
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 88559
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