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Member Service Representative

Ultimate Staffing • El Cajon, CA 92021 • Posted 3 days ago via LinkedIn

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In-person • Full-time • $17.15-$21.00/hr • Entry Level

Job Highlights

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Ultimate Staffing is seeking an entry-level Member Services Representative in San Diego, CA. This full-time, on-site role involves serving as a point of contact for new and existing members, responding to member requests, opening and providing information on new accounts, cross-selling checking account features, performing teller transactions, and abiding by credit union policies and compliance standards.

Responsibilities

  • Serve as a point of contact for new and existing members
  • Respond to member requests in a timely manner
  • Open and provide information to members on new accounts
  • Cross-sell checking account features and benefits
  • Perform teller transactions (deposits, withdraws, transfers, etc.) and account file maintenance
  • Abide by the credit union policies, procedures, and standards
  • Abide by policies and procedures of SA/AML/OFAC compliance
  • Perform other tasks and duties as assigned

Qualifications

Required

  • 2 or more years of cash handling experience
  • 2 or more years of customer service experience

About Ultimate Staffing

Roth Staffing is a reputable staffing company operating since 1994, offering staffing solutions in administration, finance, legal, technology, and more. They focus on creating remarkable experiences for job seekers and employers, providing temporary, temp-to-hire, and direct hire positions, as well as large-scale staffing solutions. Roth Staffing is committed to honesty, ethics, integrity, and respect, aiming for ultimate customer, Ambassador, and coworker satisfaction.

Full Job Description

Ultimate Staffing is seeking an entry-level Member Services Representative!

Location: San Diego, CA

Pay: $17.15 - $21 per hour

Hours: Monday to Friday 9 AM to 5 PM. Full-time, on-site.

Responsibilities

· Serve as a point of contact for new and existing members

· Respond to member requests in a timely manner

· Open and provide information to members on new accounts

· Cross-sell checking account features and benefits

· Perform teller transactions (deposits, withdraws, transfers, etc.) and account file maintenance

· Abide by the credit union policies, procedures, and standards

· Abide by policies and procedures of SA/AML/OFAC compliance

· Perform other tasks and duties as assigned

Requirements

· 2 or more years of cash handling experience

· 2 or more years of customer service experience

Please apply today for additional details and consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.