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Centennial Hotel / Granite Restaurant & Bar • Concord, NH 03301 • Posted 13 days ago via ZipRecruiter
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The Front Desk/Guest Service Agent at the Centennial Hotel is responsible for providing telephone services, operating the multi-line telephone switchboard, greeting and welcoming guests, registering guests and assigning room keys, verifying guest credit and processing payments, and assisting guests with various needs. This role requires a high school diploma or equivalent, strong technology skills, and a preference for candidates with hotel environment experience. The position offers a part-time or full-time schedule with expected shifts mainly during mornings or nights, including occasional overnight shifts.
The Centennial Hotel is actively searching for an organized, detailed, and professional Front Desk / Guest Service Agent to join our Front Office team.
The Centennial Hotel and Granite Restaurant & Bar, managed by Hay Creek Hotels, is a beautiful historic hotel in Concord, NH that offers 32 guest rooms and suites, locally-sourced fine dining in a full-service restaurant and bar, a variety of meeting and event spaces, and off-site catering services. A popular dining and socializing spot among Concord locals, the award-winning Granite Restaurant & Bar is a beautifully styled, modern eatery. Visit thecentennialhotel.com and graniterestaurant.com for more information. Be sure to Follow @Hay Creek Hotels on Linkedin for future employment updates!
Rate: Based on experience
This is a Part Time or Full Time position. Expected regular shifts will include mainly Morning or Night Shifts (Occasional Overnight shifts may be requested for coverage).
A distinctive element exclusive to Hay Creek Management's approach to guest service is its “Host Philosophy,” which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.
The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.
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