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Project Manager

Shield • New York, NY 10001 • Posted 6 days ago

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In-person • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

Shield is seeking a Project Manager who excels in both project and customer management. This role involves managing large scale projects end-to-end for enterprise customers, enforcing the Shield project framework methodology, maintaining direct contact with customers, and ensuring all project deliverables meet quality standards. The ideal candidate will have a minimum of 4 years of experience in managing complex technical systems, be proficient in analyzing project metrics, and possess strong multitasking capabilities.

Responsibilities

  • Manage large scale projects E2E from initiation to closure, for enterprise customers.
  • Enforce the Shield project framework methodology internally & externally while managing the project
  • Maintain direct contact with customers and build long term relationship, with project teams and key senior stakeholders from the customer side
  • Customer management during the project life cycle
  • Manage project scope, plan and content control inbound and outbound
  • Inbound matrix management of various tech disciplines - integration engineers, QA, R&D etc.
  • Manage risks and create the respective mitigation and contigency plans
  • Define, prioritize, negotiate and communicate customer requirements inbound
  • Ensure that all project deliverables meet the required quality standards and are delivered on time.

Qualifications

Required

  • Minimum 4 years of experience in managing large scale projects with enterprise customers
  • Experience in managing complex technical systems
  • Experience with working in a global SW / Product companies
  • Strong multitasking capabilities
  • Ability to work in a highly fast-paced work environment
  • Collaboration with external and internal stakeholders
  • Proficient in analyzing project metrics and making data-driven decisions
  • Willingness to travel abroad from time to time
  • Detail oriented and well organized
  • Excellent interpersonal and cross-cultural skills
  • Relevant Academic background

Full Job Description

Description

Shield is growing and expanding fast and we're looking for an important piece of the puzzle.

  • The project manager is an exceptional individual who excels in both project and customer management. This person adeptly handles escalations and conflicts, turning complex situations into opportunities. He/she is also a master in matrix management, motivating and driving internal and external teams to success.
  • This professional is highly skilled in enforcing project management framework & tools with a CAN DO attitude, and demonstrates independent and self-managed capabilities.
  • He/she is preparing comprehensive plans for EVERYTHING, including strategic and tactical plans, based on risk analysis and mitigations strategies.
  • Projects monitoring and professional data driven status reporting, are key strength points.
  • They drive the organization to continuous improvement and learning mode, with respective initiatives and culture.
  • This individual excels in working with and managing large enterprises customers, understanding their processes, constraints, budgets and all related aspects, leveraging this knowledge to enhance customer satisfaction and sentiment during the implementation phase.

What you will do?

  • Manage large scale projects E2E from initiation to closure, for enterprise customers.
  • Enforce the Shield project framework methodology internally & externally while managing the project
  • Maintain direct contact with customers and build long term relationship, with project teams and key senior stakeholders from the customer side
  • Customer management during the project life cycle
  • Manage project scope, plan and content control inbound and outbound
  • Inbound matrix management of various tech disciplines - integration engineers, QA, R&D etc.
  • Manage risks and create the respective mitigation and contigency plans
  • Define, prioritize, negotiate and communicate customer requirements inbound
  • Ensure that all project deliverables meet the required quality standards and are delivered on time.

Requirements

  • Minimum 4 years of experience in managing large scale projects with enterprise customers
  • Experience in managing complex technical systems
  • Experience with working in a global SW / Product companies
  • Strong multitasking capabilities
  • Ability to work in a highly fast-paced work environment
  • Collaboration with external and internal stakeholders
  • Proficient in analyzing project metrics and making data-driven decisions.
  • Willingness to travel abroad from time to time
  • Detail oriented and well organized
  • Excellent interpersonal and cross-cultural skills
  • Relevant Academic background

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