Koenig & Bauer US, Inc • Chicago, IL 60601 • Posted 13 days ago via ZipRecruiter
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The Service Technician-Mechanic at Koenig & Bauer US, Inc. is responsible for traveling to customer locations to install, maintain, upgrade, troubleshoot, diagnose, and repair mechanical, pneumatic, and printing issues for Koenig & Bauer printing presses. This role involves direct interaction with customers to understand their needs, effectively communicating technical information, and developing action plans to address customer issues with a focus on quality and efficiency. The position requires a high school diploma or equivalent, with a preference for post-high school degrees in technical fields, and at least two years of related experience in printing, press manufacturing, or a similar technical field.
Preferred locations for these position (Northern Kentucky, Indiana, Chicago, Wisconsin, Minneapolis and Atlanta)
Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores.
With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion.
This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!
Location: Northeast Region near a major airport, i.e, Boston, Southern New Hampshire, Hartford, Southern Connecticut, New York City area.
May consider qualified applicants from other areas. 100% Remote with nearly 100% business travel domestically
Reports to: Service Manager
Standard Schedule: Standard work schedule is Monday – Friday and hours vary; but must be able to work weekends, early mornings, and some evenings
FLSA Status: Non-Exempt/Hourly
Compensation: $27 - $46 per hour
Job Responsibility: The Service Technician–Mechanic travels to customer locations to install, maintain, upgrade, troubleshoot, diagnose, and repair mechanical, pneumatic, and printing issues for Koenig & Bauer printing presses. The Service Technician interacts directly with the customer listening to their needs and asking probing questions in preparation for the installation or service call and must be able to effectively communicate technical information and resolutions to customers with varying degrees of technical knowledge and abilities. The Service Technician must come up with the plan of action to address the customer issue with an emphasis on quality work (fix it right the first time) and efficiency to minimize installation or downtime and to control costs.
Essential Duties and Responsibilities:
Required Qualifications:
Education: High School Diploma or GED-equivalent required but post-high school degree or certification in a technical field including but not limited to printing, industrial/plant maintenance.
Experience: Two years minimum of related education and work experience in printing, press manufacturing, industrial/plant maintenance, r other related technical field.
Computer Skills: Computer literacy with basic knowledge of e-mail, internet navigation, word processing, spreadsheets, and other business system software.
Knowledge, Abilities, and Interpersonal Skills:
Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, creed, national origin or ancestry, or any other status protected by federal, state, or local law. Information collected by the application process is solely to determine suitability for employment, verify identity, and maintain employment statistics of applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship for the employer. Please contact Koenig & Bauer’s HR Department at NA-HR@koenig-bauer.com or 469-532-8120 if you need assistance completing this application or to otherwise participate in the application process.
Benefits
Vacation – 15 days per year
Holidays – Up to 11 days
Sick – 7 days
Medical, Dental, and Vision
Disability and Life
Flexible Spending Accounts
401k Retirement and Profit Sharing Plan
Income replacement plans for cancer, critical illness, and accident
Long-Term Care Plans
Years-of-Service Bonus Plan
Educational Assistance
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