Rack Room Shoes • Hendersonville, TN 37075 • Posted 3 days ago
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The Team Lead at Rack Room Shoes assists in supervising and managing all day-to-day store operations, ensuring compliance with company policies and procedures. They provide leadership, guidance, and training to store staff, assuming full responsibility in the absence of the Store Manager and Assistant Manager. The role focuses on maintaining customer and employee safety, enhancing the customer shopping experience, inventory control, sales floor merchandising, payroll control, and loss prevention.
Job Description Summary
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
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