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BEAT THE BOMB • Philadelphia, PA 19107 • Posted 12 days ago via ZipRecruiter
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The Shift Supervisor at BEAT THE BOMB is responsible for creating a unique and memorable experience for both customers and team members. This role involves leading by example, managing guest reservations, overseeing facility upkeep, and ensuring a safe and enjoyable environment. The ideal candidate will embody the company's values, have a strong interest in customer service, and be ready to adapt to a fast-paced environment.
The Company
BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta and Washington D.C. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 3 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
The Philadelphia Location
Located in the heart of Center City Philadelphia, this will be the Company's 4th location, opening in Fall 2024. The 10,000+ square foot location offers our classic Mission experiences with glass-walled bomb rooms blasting teams with Paint, Foam and Slime; 5 immersive arcade lounges ('Game Bays'); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; a beer garden with sports viewing; and dedicated private event spaces for large groups.
Essential Duties & Responsibilities:
A Shift Supervisor is charged with creating a one-of-a-kind experience for both Beat The Bomb's customers and fellow team members. Beat The Bomb Shift Supervisors must be natural leaders and adaptable. In addition to being a team lead, they will need to be experts in both Front of House (FOH) and Back of House (BOH) roles, understanding all elements of the Beat The Bomb operation.
Responsibilities:
The Ideal Shift Supervisor
What We Offer
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