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Receptionist
SCI Shared Resources, LLC • Santa Ana, CA 92702 • Posted 9 days ago
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In-person • Full-time • $16.00-$19.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Receptionist at SCI Shared Resources, LLC is responsible for greeting and assisting client families and visitors at the front desk, answering and routing incoming calls, and providing general office support. This role involves maintaining a comfortable environment for clients, handling deceased belongings, and ensuring efficient communication and service.
Responsibilities
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services, products, location directions, etc.
- Notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers, screens, and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients, providing beverages and other amenities as needed
- Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records, such as deeds and trust files
- May perform light typing, proofreading, data entry or printing
Qualifications
Required
- High School Diploma or equivalent
- Six months general office, receptionist, or administrative support experience preferred
- Proficient at operating telephones, fax, copier
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
About SCI Shared Resources, LLC
Dignity Memorial, a subsidiary of Service Corporation International (SCI), is North America's largest provider of funeral and cemetery services. With over 2,000 locations in the United States and Canada, Dignity Memorial offers funeral services, cremation options, burial services, pre-planning, grief support, and cemetery services with a focus on respect and compassion for families during difficult times.
Full Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
**JOB RESPONSIBILITIES**
+ Greets guests and visitors, offering assistance when entering the building
+ Notifies staff members when appointments arrive and escorts guests to appropriate room
+ Answers routine questions associated with services, products, location directions, etc.
+ Immediately notifies and involves management with customer service and security issues
+ Receives deceased belongings from family and follows chain of custody procedures
+ Answers, screens, and routes incoming calls to appropriate staff members
+ Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
+ Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
+ Receives incoming mail and packages
+ Maintains organized and current electronic and paper files and records, such as deeds and trust files
+ May perform light typing, proofreading, data entry or printing
**MINIMUM REQUIREMENTS**
**Education**
+ High School Diploma or equivalent
**Experience**
+ Six months general office, receptionist, or administrative support experience preferred
+ Proficient at operating telephones, fax, copier
**Knowledge, Skills and Abilities**
+ Working knowledge of MS Office Suite
+ Clear and professional speaking voice and tone
+ Professional interpersonal skills to handle sensitive and confidential situations
+ Position continually requires demonstrated poise, tact and diplomacy
+ Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Compensation:
Salary: $16.00/hr.- $19.00/hr.
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 92705
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Santa Ana
Job Profile ID: F00238
Time Type: Full time
Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop
Consider the possibilities of joining a Great Place to Work!
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
**JOB RESPONSIBILITIES**
+ Greets guests and visitors, offering assistance when entering the building
+ Notifies staff members when appointments arrive and escorts guests to appropriate room
+ Answers routine questions associated with services, products, location directions, etc.
+ Immediately notifies and involves management with customer service and security issues
+ Receives deceased belongings from family and follows chain of custody procedures
+ Answers, screens, and routes incoming calls to appropriate staff members
+ Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
+ Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
+ Receives incoming mail and packages
+ Maintains organized and current electronic and paper files and records, such as deeds and trust files
+ May perform light typing, proofreading, data entry or printing
**MINIMUM REQUIREMENTS**
**Education**
+ High School Diploma or equivalent
**Experience**
+ Six months general office, receptionist, or administrative support experience preferred
+ Proficient at operating telephones, fax, copier
**Knowledge, Skills and Abilities**
+ Working knowledge of MS Office Suite
+ Clear and professional speaking voice and tone
+ Professional interpersonal skills to handle sensitive and confidential situations
+ Position continually requires demonstrated poise, tact and diplomacy
+ Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Compensation:
Salary: $16.00/hr.- $19.00/hr.
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 92705
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Santa Ana
Job Profile ID: F00238
Time Type: Full time
Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop
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