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Restaurant Leader - Taco Bell (CA)

Taco Bell • Los Angeles, CA 90006 • Posted 9 days ago

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In-person • Full-time • $20.00-$25.33/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a Restaurant Leader at Taco Bell, your primary focus is to deliver exceptional customer service by ensuring high-quality products and service standards. This role involves maintaining rigorous standards in product quality, service speed, and cleanliness, proactively engaging with customers to enhance their dining experience, and upholding the restaurant's reputation. You will also supervise others, coordinate their work, and lead by example, demonstrating principled leadership and sound business ethics.

Responsibilities

  • Presents a positive image through tidy and professional appearance of self and other employees.
  • Interacts with customers in a highly effective and proactive manner.
  • Consistently seeks to improve the customer experience.
  • Supervises others and efficiently coordinates their work.
  • Delegates tasks to the most appropriate member of staff.
  • Provides clear direction and authority.
  • Gets involved in a hands-on manner and leads by example.
  • Demonstrates principled leadership and sound business ethics; stands up for what's right.
  • Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction.
  • Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency.
  • Ensures understanding and use of available business tools by appropriate team members.
  • Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation.
  • Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
  • Technically proficient in all aspects of food preparation, production and delivery.
  • Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting.
  • Displays detailed knowledge of all company product standards.

Qualifications

Required

  • 2+ years supervisory experience in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development
  • High school diploma or GED.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Preferred

  • Must be a self-starter, process and solutions focused
  • Enthusiastic and strong driver of the company's Mission and Core Values
  • Action oriented
  • Independent problem solver

About Taco Bell

Taco Bell, under Yum! Brands Inc., is a popular fast-food chain known for its Mexican-inspired dishes. They offer a diverse menu with options like Rolled Chicken Tacos and operate a convenient mobile app for easy ordering. Customers can also enjoy benefits through the Taco Bell Rewards loyalty program.

Full Job Description

Position Mission: As a Restaurant Leader, your primary focus is delivering exceptional customer service by ensuring high-quality products and service standards. You will maintain rigorous standards in product quality, service speed, and cleanliness, projecting a professional image through your own appearance and that of your team. Proactively engaging with customers, you will continuously enhance their dining experience and uphold the restaurant's reputation.

Responsibilities Include:

+ Presents a positive image through tidy and professional appearance of self and other employees.

+ Interacts with customers in a highly effective and proactive manner.

+ Consistently seeks to improve the customer experience.

+ Supervises others and efficiently coordinates their work.

+ Delegates tasks to the most appropriate member of staff.

+ Provides clear direction and authority.

+ Gets involved in a hands-on manner and leads by example.

+ Demonstrates principled leadership and sound business ethics; stands up for what's right.

+ Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction.

+ Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency.

+ Ensures understanding and use of available business tools by appropriate team members.

+ Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation.

+ Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

+ Technically proficient in all aspects of food preparation, production and delivery.

+ Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting.

+ Displays detailed knowledge of all company product standards.

Required Skills, Knowledge and Abilities:

+ 2+ years supervisory experience in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development

+ High school diploma or GED.

+ Demonstrated ability to maintain financial controls and coach and train hourly employees.

+ Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Other Attributes:

+ Must be a self-starter, process and solutions focused

+ Enthusiastic and strong driver of the company's Mission and Core Values

+ Action oriented

+ Independent problem solver

Pay Range: $20.00-$25.33/hourly

Benefits:

+ Bonus - Monthly Bonus Opportunity based on Performance

+ Medical Insurance - Waiting period is 60 days and a first of the month following

+ 401K Plan - After the first year of employment.

+ Vacation - Vacation - 2 weeks after first year of employment and you may use 1 one week after the first six months, 2 weeks after 2 years of employment and 3 weeks after 5 years of employment

+ Sick Leave - 6 days annually

Physical Demands:

Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with our without reasonable accommodation

The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation