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Rental Delivery Assistant Store Manager
Vail Resorts • Truckee, CA 96160 • Posted 8 days ago
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In-person • Full-time • $25.00-$28.00/hr • Temporary • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Store Manager at Vail Resorts is responsible for providing high-end customer service and store support, including leading daily operations, maintaining store records, hiring and training employees, and ensuring excellent customer service. This role is crucial in representing the brand and culture of Vail Resorts inside the retail stores, ready to assist with any customer's questions and provide premium products.
Responsibilities
- Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
- Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals (if applicable)
- Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures
- Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
- Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
- Participate in leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities
- Other duties as assigned, including specialty areas like merchandising and rentals
Qualifications
Required
- High School Diploma or GED Equivalent
- 1-3 years of retail supervisor experience
- Ability to work in a fast-paced retail environment, multitask, and manage multiple customers
- Ability to work a flexible schedule including nights, holidays, and weekends
- Must be able to communicate fluently in English
Preferred
- Business area training or education
- Ski industry experience
About Vail Resorts
Vail Resorts operates in the ski industry and offers a variety of products and services at its 40+ resorts, including lift tickets, rentals, lessons, accommodations, dining, and entertainment. The company focuses on providing exceptional experiences for visitors year-round, with summer activities like mountain biking and golf alongside its winter offerings. Vail Resorts has a global presence, solidified by acquisitions like Whistler Blackcomb, and strategic partnerships like the Epic Pass program.
Full Job Description
**Create Your Experience of a Lifetime!**
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
**Employee Benefits**
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US)
**Job Summary:**
Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers' questions and provide premium products.
**Job Specifications:**
+ Housing: Not Available
+ Outlet: Northstar
+ Shift & Schedule Availability: Full Time, Winter Seasonal
+ Expected Pay Range: $25.00 - $28.00
**Job Responsibilities:**
+ Oversee mulitple stores as Assistant Manager
+ Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
+ Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals (if applicable)
+ Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures
+ Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
+ Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
+ Participate in leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
+ Other duties as assigned, including specialty areas like merchandising and rentals
**Job Requirements:**
+ High School Diploma or GED Equivalent; Business area training or education preferred
+ 1-3 years of retail supervisor experience; ski industry preferred.
+ Ability to work in a fast-paced retail environment, multitask, and manage multiple customers
+ Ability to work a flexible schedule including nights, holidays, and weekends
+ Must be able to communicate fluently in English
The expected pay range is $25.00 - $28.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 504893_
_Reference Date: 07/18/2024_
_Job Code Function: Store Operations_
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
**Employee Benefits**
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US)
**Job Summary:**
Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers' questions and provide premium products.
**Job Specifications:**
+ Housing: Not Available
+ Outlet: Northstar
+ Shift & Schedule Availability: Full Time, Winter Seasonal
+ Expected Pay Range: $25.00 - $28.00
**Job Responsibilities:**
+ Oversee mulitple stores as Assistant Manager
+ Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
+ Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals (if applicable)
+ Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures
+ Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
+ Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
+ Participate in leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
+ Other duties as assigned, including specialty areas like merchandising and rentals
**Job Requirements:**
+ High School Diploma or GED Equivalent; Business area training or education preferred
+ 1-3 years of retail supervisor experience; ski industry preferred.
+ Ability to work in a fast-paced retail environment, multitask, and manage multiple customers
+ Ability to work a flexible schedule including nights, holidays, and weekends
+ Must be able to communicate fluently in English
The expected pay range is $25.00 - $28.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 504893_
_Reference Date: 07/18/2024_
_Job Code Function: Store Operations_
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