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Director of Security (Pharmaceutical Client)
Securitas Security Services USA, Inc. • Brookline, MA 02446 • Posted 9 days ago
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In-person • Full-time • Senior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Director of Security serves as the key point of contact for the client, providing strategic direction and operational leadership for the assigned account. This role involves overseeing all global security services and related operations, including client service, problem resolution, service enhancement, new business development, operational effectiveness, and account development. The position requires a variety of management functions across domestic and international locations for the designated account and may be assigned a traditional security management title, as determined by the client.
Responsibilities
- Supports the Client and at times leads efforts in the development, enhancement, and implementation of strategies and programs to safeguard Client's personnel and other assets.
- Participates in Client strategic preparation and development of the Security Program and administration of the Security budget in relation to assigned account.
- Represents Client at internal and external meetings, events, and functions, including working with Client HR, Legal, Compliance and other departments.
- Manages relationships with third party service providers to ensure quality and cost-effective support.
- Meets regularly with Client and Securitas management representatives for status updates and to address issues.
- Coordinates and performs Security Risk Reviews of Client facilities using industry best practices and Client specific assessment tools.
- Initiates, coordinates, and assumes responsibility for benchmarking and the identification of cost saving practices throughout the assigned account.
- Identifies and utilizes networking opportunities with other clients and other global/national account managers to identify and implement security industry "best practices".
- Works with district/site management to standardize processes, practices, and service delivery for the account.
- Develop and maintain close and professional relationships with high-level national and international law enforcement, investigative, emergency response, and other government agencies, as well as private sector counterparts.
- Drive strategic technology landscape, current solutions with business integration/support, and maintain an active role and participation in emerging and innovative technology.
- Implements key performance measures, as well as tracking tools, scorecards, and reporting methods in cooperation with branch, site, and Client managers to enhance security team effectiveness and performance.
- Provides global management oversight for the recruitment, selection, orientation, training, development, and retention of high caliber staff and provides performance feedback, coaches staff, and carries out disciplinary actions, as necessary.
Qualifications
Required
- Bachelor's Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field.
- A minimum of 10 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.
- Professional certification, such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred.
- Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.
- Effective project management and organizational skills to oversee complex projects.
- Excellent team building, collaboration, communication, and presentation skill
About Securitas Security Services USA, Inc.
Securitas is a trusted security company that offers a wide range of protective services, including on-site guarding, mobile patrol, and technology-based solutions. With a focus on values like integrity and vigilance, they provide security solutions for businesses of all sizes while also prioritizing sustainability and community involvement. Securitas offers career opportunities and training programs for those interested in the security industry.
Full Job Description
Title: Director of Security
JOB SUMMARY: The Global Account Manager/Director serves as the key point of contact for the Client and provides strategic direction and operational leadership for the assigned account. The position oversees all global security services and related operations provided, including client service, problem resolution, service enhancement and expansion, new business development, operational effectiveness, and account development. The role performs a variety of management functions across a broad range of domestic and international locations for the designated account and may be assigned a traditional security management title, as determined by Client.
KEY RESPONSIBILITIES:
- Supports the Client and at times leads efforts in the development, enhancement, and implementation of strategies and programs to safeguard Client's personnel and other assets.
- Participates in Client strategic preparation and development of the Security Program and administration of the Security budget in relation to assigned account.
- Represents Client at internal and external meetings, events, and functions, including working with Client HR, Legal, Compliance and other departments.
- Manages relationships with third party service providers to ensure quality and cost-effective support.
- Meets regularly with Client and Securitas management representatives for status updates and to address issues.
- Coordinates and performs Security Risk Reviews of Client facilities using industry best practices and Client specific assessment tools.
- Initiates, coordinates, and assumes responsibility for benchmarking and the identification of cost saving practices throughout the assigned account.
- Identifies and utilizes networking opportunities with other clients and other global/national account managers to identify and implement security industry "best practices".
- Works with district/site management to standardize processes, practices, and service delivery for the account.
- Develop and maintain close and professional relationships with high-level national and international law enforcement, investigative, emergency response, and other government agencies, as well as private sector counterparts.
- Drive strategic technology landscape, current solutions with business integration/support, and maintain an active role and participation in emerging and innovative technology.
- Implements key performance measures, as well as tracking tools, scorecards, and reporting methods in cooperation with branch, site, and Client managers to enhance security team effectiveness and performance.
- Provides global management oversight for the recruitment, selection, orientation, training, development, and retention of high caliber staff and provides performance feedback, coaches staff, and carries out disciplinary actions, as necessary.
- Demonstrates understanding of and ability to operate in global business environment, preferably life science/biotech pharma related.
Education/Experience/Competencies
- Bachelor's Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field.
- A minimum of 10 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.
- Professional certification, such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred.
- Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.
- Effective project management and organizational skills to oversee complex projects.
- Excellent team building, collaboration, communication, and presentation skill
EOE M/F/Vets/Disabilities
\#MetroBoston
**About Us**
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
**About the Team**
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
JOB SUMMARY: The Global Account Manager/Director serves as the key point of contact for the Client and provides strategic direction and operational leadership for the assigned account. The position oversees all global security services and related operations provided, including client service, problem resolution, service enhancement and expansion, new business development, operational effectiveness, and account development. The role performs a variety of management functions across a broad range of domestic and international locations for the designated account and may be assigned a traditional security management title, as determined by Client.
KEY RESPONSIBILITIES:
- Supports the Client and at times leads efforts in the development, enhancement, and implementation of strategies and programs to safeguard Client's personnel and other assets.
- Participates in Client strategic preparation and development of the Security Program and administration of the Security budget in relation to assigned account.
- Represents Client at internal and external meetings, events, and functions, including working with Client HR, Legal, Compliance and other departments.
- Manages relationships with third party service providers to ensure quality and cost-effective support.
- Meets regularly with Client and Securitas management representatives for status updates and to address issues.
- Coordinates and performs Security Risk Reviews of Client facilities using industry best practices and Client specific assessment tools.
- Initiates, coordinates, and assumes responsibility for benchmarking and the identification of cost saving practices throughout the assigned account.
- Identifies and utilizes networking opportunities with other clients and other global/national account managers to identify and implement security industry "best practices".
- Works with district/site management to standardize processes, practices, and service delivery for the account.
- Develop and maintain close and professional relationships with high-level national and international law enforcement, investigative, emergency response, and other government agencies, as well as private sector counterparts.
- Drive strategic technology landscape, current solutions with business integration/support, and maintain an active role and participation in emerging and innovative technology.
- Implements key performance measures, as well as tracking tools, scorecards, and reporting methods in cooperation with branch, site, and Client managers to enhance security team effectiveness and performance.
- Provides global management oversight for the recruitment, selection, orientation, training, development, and retention of high caliber staff and provides performance feedback, coaches staff, and carries out disciplinary actions, as necessary.
- Demonstrates understanding of and ability to operate in global business environment, preferably life science/biotech pharma related.
Education/Experience/Competencies
- Bachelor's Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field.
- A minimum of 10 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.
- Professional certification, such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred.
- Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.
- Effective project management and organizational skills to oversee complex projects.
- Excellent team building, collaboration, communication, and presentation skill
EOE M/F/Vets/Disabilities
\#MetroBoston
**About Us**
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
**About the Team**
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
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