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Supv Restaurant
IHG • Petersburg, VA 23803 • Posted 10 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Supervisor, Restaurant at IHG supervises the food and beverage service areas to ensure a high level of quality and consistency. This role involves ensuring that food and beverage service adheres to all health, sanitation, and cleanliness standards, meets state and local Health Board inspection, brand standard, and hotel requirements. Responsibilities include preparing and transporting food and beverage items, replenishing buffet items, monitoring food and beverage costs, maintaining a clean work and buffet area, and coordinating with other departments for quality service.
Responsibilities
- Prepare and/or transport all food and beverage items and associated supplies, equipment and materials to and from the buffet areas.
- Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
- Follow preparation methods, times, and quality and presentation standards.
- Welcome guests and respond to requests in a prompt and professional manner.
- Prepare purchase orders and submit to manager.
- Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
- Maintain a clean, neat and well-organized work and buffet area.
- Check the working condition of equipment and machinery in accordance with specifications.
- May operate dishwashing machine in accordance with manufacturer specifications and instructions.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Ensure proper food handling procedures are in place at all times
- Prepare weekly schedules for F/B Attendants and submit to manager for approval.
- Provide timely and appropriate training for all F/B Attendants
- Conduct inventory for breakfast, socials, VIP supplies, and suite shop.
- Maintain PAR levels for breakfast, socials, VIP supplies, and suite shop.
- Coordinate rotating menu for breakfast and socials.
- Lead socials on Wednesday nights.
- Coordinate and/or plan orders for each responsible area.
- Perform other duties as assigned.
Qualifications
Required
- Basic reading, writing and math skills
- Some prior food preparation experience preferred
- Ability to carry or lift items weighing up to 50 pounds
- Ability to stand and move about the kitchen and cafeteria
- Ability to handle food, objects, products and utensils
- Ability to bend, stoop, kneel
- Communication skills
- Working knowledge of computer systems for communication, inventory and purchasing
- Food service permit or valid health/food handler card as required by local or state government agency
About IHG
IHG Hotels & Resorts is a global leading hotel company offering a diverse portfolio of hotels and services under various brands catering to different market segments, from luxury resorts to budget-friendly options. With a strong network of over 5,900 hotels in more than 100 countries, IHG provides accommodation options for diverse travelers worldwide. The company focuses on enhancing its loyalty program, sustainability efforts, and expanding its global footprint to deliver exceptional experiences to guests.
Full Job Description
**_JOB OVERVIEW:_**
Supervise the food and beverage service areas ensuring a high level of quality and consistency. Ensure that food and beverage service adheres to all health, sanitation, and cleanliness standards and meets state and local Health Board inspection, brand standard, and hotel requirements
**_DUTIES AND RESPONSIBILITIES: (to include Breakfast/Social/DVQ/Suite Shop)_**
+ Prepare and/or transport all food and beverage items and associated supplies, equipment and materials to and from the buffet areas.
+ Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
+ Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
+ Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
+ Prepare purchase orders and submit to manager. Purchase orders should be prepared to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
+ Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
+ Maintain a clean, neat and well-organized work and buffet **area,** which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
+ Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
+ May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
+ Promote teamwork and quality service through daily communication and coordination with other departments.
+ Ensure proper food handling procedures are in place at all times
+ Prepare weekly schedules for F/B Attendants and submit to manager for approval.
+ Provide timely and appropriate training for all F/B Attendants
+ Conduct inventory for breakfast, socials, VIP supplies, and suite shop.
+ Maintain PAR levels for breakfast, socials, VIP supplies, and suite shop.
+ Coordinate rotating menu for breakfast and socials.
+ Lead socials on Wednesday nights.
+ Coordinate and/or plan orders for each responsible area.
+ Perform other duties as assigned.
**_Qualifications and Requirements:_**
Basic reading, writing and math skills and some prior food preparation experience preferred.
This job requires ability to perform the following:
+ Carrying or lifting Items weighing up to 50 pounds
+ Standing up and moving about the kitchen and cafeteria
+ Handling food, objects, products and utensils
+ Bending, stooping, kneeling
Other:
+ Communication skills are utilized a significant amount of time when interacting with guests and supervisors.
+ Working knowledge of computer systems for communication, inventory and purchasing.
+ Food service permit or valid health/food handler card as required by local or state government agency.
+ Reading and writing abilities are utilized often when preparing buffet items from instructions.
+ Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.
+ May be required to work nights, weekends, and/or holidays.
Work Area: F&B prep and service areas.
**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Supervise the food and beverage service areas ensuring a high level of quality and consistency. Ensure that food and beverage service adheres to all health, sanitation, and cleanliness standards and meets state and local Health Board inspection, brand standard, and hotel requirements
**_DUTIES AND RESPONSIBILITIES: (to include Breakfast/Social/DVQ/Suite Shop)_**
+ Prepare and/or transport all food and beverage items and associated supplies, equipment and materials to and from the buffet areas.
+ Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
+ Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
+ Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
+ Prepare purchase orders and submit to manager. Purchase orders should be prepared to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
+ Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
+ Maintain a clean, neat and well-organized work and buffet **area,** which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
+ Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
+ May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
+ Promote teamwork and quality service through daily communication and coordination with other departments.
+ Ensure proper food handling procedures are in place at all times
+ Prepare weekly schedules for F/B Attendants and submit to manager for approval.
+ Provide timely and appropriate training for all F/B Attendants
+ Conduct inventory for breakfast, socials, VIP supplies, and suite shop.
+ Maintain PAR levels for breakfast, socials, VIP supplies, and suite shop.
+ Coordinate rotating menu for breakfast and socials.
+ Lead socials on Wednesday nights.
+ Coordinate and/or plan orders for each responsible area.
+ Perform other duties as assigned.
**_Qualifications and Requirements:_**
Basic reading, writing and math skills and some prior food preparation experience preferred.
This job requires ability to perform the following:
+ Carrying or lifting Items weighing up to 50 pounds
+ Standing up and moving about the kitchen and cafeteria
+ Handling food, objects, products and utensils
+ Bending, stooping, kneeling
Other:
+ Communication skills are utilized a significant amount of time when interacting with guests and supervisors.
+ Working knowledge of computer systems for communication, inventory and purchasing.
+ Food service permit or valid health/food handler card as required by local or state government agency.
+ Reading and writing abilities are utilized often when preparing buffet items from instructions.
+ Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.
+ May be required to work nights, weekends, and/or holidays.
Work Area: F&B prep and service areas.
**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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