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Employee Benefits Specialist
Insight Global • Southlake, TX 76092 • Posted 2 days ago via LinkedIn
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Hybrid • Full-time • $70,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
As an Employee Benefits Specialist, you will partner closely with the Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for employees, including the adoption and promotion of employee self-help tools, benefits eligibility, enrollment, and compliance. This role involves coordinating daily benefits processing, ensuring compliance with Company Plan Documents and ERISA, and providing end-user support and troubleshooting.
Responsibilities
- Partner closely with the Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for employees.
- Adoption and promotion of employee self-help tools, benefits eligibility, enrollment, and compliance.
- Coordinate daily benefits processing including enrollments, terminations, life event changes, beneficiaries, and death claims.
- Ensure benefit changes are processed in accordance with Company Plan Documents and ERISA.
- Respond to end-user, co-worker, and vendor inquiries concerning policies, procedures, guidelines, and regulations.
- Provide end-user support and troubleshooting.
- Interface frequently with co-workers and vendor representatives.
- Conduct presentations and meetings to explain benefits to co-workers.
- Prepare benefits packets and emails for new hires.
- Respond to questions and concerns from employees about their benefits.
- Inform employees of any changes to their benefits.
- Add value to employees by resolving problems, offering solutions, taking corrective actions, and escalating / coordinating with benefits providers as needed.
- Investigate and resolve Benefit questions / challenges of various complexity.
- Work closely with payroll on the leave employees and coordinating the benefits.
- Manage the 401k changes and coordinate the changes from Fidelity to Dayforce and vice versa.
Qualifications
Required
- 4+ years working as a Benefits Specialist
- Strong understanding of employee benefit programs such as 401K, PTO, Maternity/Paternity Leave, Life Event Changes, Terminations, Beneficiaries, Open Enrollment, etc
- Excel super user with strong skills in V-Lookups and Pivot Tables and auditing data
- Experience providing white glove care and attention directly to employees regarding benefit support
- Highly analytical with strong attention to detail
- Experience testing enrollment platforms prior to open enrollment for any bugs/issues
Preferred
- Dayforce experience
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Position: Employee Benefits Specialist
Duration: PERM
Location: Westlake, TX 76262 (Hybrid – Onsite Tues & Wed)
Salary: $70,000 + Company Stock/Shares + Benefits/401k/PTO
Desired Skills and Experience:
- 4+ years working as a Benefits Specialist
- Strong understanding employee benefit programs – 401K, PTO, Maternity/Paternity Leave, Life Event Changes, Terminations, Beneficiaries, Open Enrollment, etc
- Excel super user – strong with V-Lookups and Pivot Tables and auditing data
- Experience providing white glove care and attention directly to employees regarding benefit support
- Highly analytical with strong attention to detail
- Experience testing enrollment platforms prior to open enrollment for any bugs/issues
Plusses:
- Dayforce experience
Day to Day:
As a Benefits Specialist, you will partner closely with our Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for their employees. This includes adoption and promotion of employee self-help tools, benefits eligibility, enrollment and compliance for co-workers and their dependents.
- Coordinate daily benefits processing. Handle enrollments, terminations, life event changes, beneficiaries, and death claims within a structured and time-bound schedule.
- Ensures benefit changes are processed in accordance with Company Plan Documents and in accordance with ERISA
- Respond to end-user, co-worker, and vendor inquiries concerning policies, procedures, guidelines, and regulations.
- This role has time-bound responsibilities including end-user support and trouble-shooting.
- Interface frequently with co-workers and vendor representatives.
- Conduct presentations and meetings to explain benefits to co-workers.
- Prepare benefits packets and emails for new hires.
- Respond to questions and concerns from employees about their benefits.
- Inform employees of any changes to their benefits.
- Add value to employees by resolving problems, offering solutions, taking corrective actions, and escalating / coordinating with benefits providers as needed.
- Investigate and resolve Benefit questions / challenges of various complexity, while working closely with employees at all levels of the organization
- Work closely with payroll on the leave employees and coordinating the benefits.
- Manage the 401k changes and coordinate the changes from Fidelity to Dayforce and vice versa.
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