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System Engineer
The Phoenix Group • Boston, MA 02298 • Posted 2 days ago via LinkedIn
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In-person • Full-time • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Systems Engineer at The Phoenix Group will play a crucial role in managing the firm's IT systems, services, and operations. This position involves analyzing, designing, developing, and maintaining the IT systems infrastructure to enhance productivity and reduce client disruptions. The role is part of the Tier 3 Operations team and emphasizes exceptional client service and continuous improvement.
Responsibilities
- Analyze, design, develop, and maintain the IT systems infrastructure.
- Enhance productivity across the firm.
- Reduce client disruptions.
- Sustain a culture of exceptional client service.
- Participate in continuous improvement efforts.
Qualifications
Required
- Over 6 years of related IT experience, particularly in supporting critical IT infrastructure in a professional services environment.
- Bachelor's degree in Computer Science or a related field preferred.
- Preferred certifications: Microsoft, Citrix, and NetScaler.
- Proven experience with technologies used at the firm, including Active Directory, Windows and Linux OS, Microsoft Configuration Manager/SCCM/MECM, Citrix, NetScaler, VMWare, PowerShell, Nutanix, Cohesity, HPE and APC hardware, Microsoft 365, Azure, MSSQL, and Ansible.
- Expertise in virtualization, converged and hyperconverged technologies, and networking.
- Experience with provisioning, configuration, and deployment automation is preferred
About The Phoenix Group
Phoenix Group is the UK's largest long-term savings and retirement business, offering a wide range of products and services to help individuals and businesses secure their financial future. With a focus on providing the right guidance and support, Phoenix Group is dedicated to helping customers take control of their longer lives and achieve peace of mind.
Full Job Description
The Systems Engineer will be a vital part of the team managing the Firm's IT systems, services, and operations. This role involves analyzing, designing, developing, and maintaining the IT systems infrastructure to enhance productivity across the Firm and reduce client disruptions. As a member of the Tier 3 Operations team, the Systems Engineer will help sustain a culture of exceptional client service and continuous improvement.
Qualifications:
- Over 6 years of related IT experience, particularly in supporting critical IT infrastructure in a professional services environment.
- Bachelor's degree in Computer Science or a related field preferred.
- Preferred certifications: Microsoft, Citrix, and NetScaler.
- Proven experience with the technologies used at the Firm, including Active Directory (Group Policy, DNS, DHCP), Windows and Linux OS, Microsoft Configuration Manager/SCCM/MECM, Citrix, NetScaler, VMWare, PowerShell, Nutanix, Cohesity, HPE and APC hardware, Microsoft 365, Azure, MSSQL, and Ansible.
- Expertise in virtualization, converged and hyperconverged technologies, and networking.
- Experience with provisioning, configuration, and deployment automation is preferred
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