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Client Support Specialist
TalentBridge • Rochester, NY 14623 • Posted 1 day ago
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In-person • Full-time • $18.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Join TalentBridge as a Client Support Specialist, an entry-level role offering a dynamic work environment, comprehensive training, and a supportive team. This position involves setting up contracts, maintaining billing data, coordinating changes, managing accounts, and supporting billing efforts. No prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in contract billing.
Responsibilities
- Ensure all contract details are accurate and entered into our system.
- Keep customer details, contract terms, pricing, and billing cycles up-to-date.
- Work with internal and external teams to manage contract changes smoothly.
- Handle removals, relocations, cancellations, and other customer account tasks.
- Assist with meter collection and contract billing processes.
Qualifications
Required
- High school diploma or GED.
- Data entry, customer service, order processing, or billing experience preferred but not required.
- Organized, detail-oriented, and excellent at multi-tasking in a fast-paced environment.
- Proficient in MS Office Suite, especially Excel (sorting, filtering, merging cells).
- Strong ability to communicate effectively with customers and team members.
- Able to learn on-the-job and through self-learning.
About TalentBridge
Talentbridge is a leading talent management company in the United States offering staffing and recruiting services. They specialize in various industries and provide direct hire, temporary, and contract-to-hire staffing solutions. Job seekers can rely on their experienced recruiters to help them find ideal job opportunities matching their skills and aspirations.
Full Job Description
Join TalentBridge as a Client Support Specialist!
Are you detail-oriented, organized, and looking for an entry-level role with room to grow? Join us and kickstart your career in contract billing! We offer a dynamic work environment, comprehensive training, and a supportive team to help you succeed.
Location:
Rochester, NY
Hours:
8 AM - 5 PM (fully onsite)
Pay:
18.00/hr
Type:
Contract to Hire
What You'll Do:
- Set Up Contracts: Ensure all contract details are accurate and entered into our system.
- Maintain Billing Data: Keep customer details, contract terms, pricing, and billing cycles up-to-date.
- Coordinate Changes: Work with internal and external teams to manage contract changes smoothly.
- Manage Accounts: Handle removals, relocations, cancellations, and other customer account tasks.
- Support Billing Efforts: Assist with meter collection and contract billing processes.
What We're Looking For:
- Education: High school diploma or GED.
- Experience: Data entry, customer service, order processing, or billing experience preferred but not required.
- Skills: Organized, detail-oriented, and excellent at multi-tasking in a fast-paced environment.
- Tech Savvy: Proficient in MS Office Suite, especially Excel (sorting, filtering, merging cells).
- Communication: Strong ability to communicate effectively with customers and team members.
- Self-Motivated: Able to learn on-the-job and through self-learning.
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