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General Manager
Johnny's Hungry Hoagies • Fort Lauderdale, FL 33336 • Posted 2 days ago via LinkedIn
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
We are seeking an enthusiastic and experienced General Manager to lead our team and oversee all restaurant operations at Johnny's Hungry Hoagies. The ideal candidate will have a passion for food, a commitment to excellence, and the ability to inspire a team to deliver top-notch service. This role is crucial for ensuring operational excellence, financial health, and exceptional customer engagement.
Responsibilities
- Lead, mentor, and train a world-class team in operational excellence, speed of service, and customer engagement.
- Foster a positive work environment that promotes teamwork, high morale, and continuous improvement.
- Conduct regular performance evaluations and provide constructive feedback.
- Ensure the restaurant operates efficiently and effectively.
- Implement and uphold company policies, procedures, and standards.
- Oversee daily operations, including opening and closing procedures, food preparation, and customer service.
- Manage the restaurant’s profit and loss statement.
- Develop and implement strategies to maximize profitability and control costs.
- Monitor financial performance and make data-driven decisions to achieve financial goals.
- Manage inventory levels to ensure availability of high-quality ingredients while minimizing waste.
- Oversee the ordering of supplies and ingredients, maintaining strong relationships with suppliers.
- Conduct regular inventory audits and adjust orders as necessary.
- Ensure a superior customer experience by maintaining high standards of service and product quality.
- Address and resolve customer complaints promptly and professionally.
- Foster a culture of hospitality and continuous improvement in customer service.
Qualifications
Required
- Minimum of two years of leadership experience in a restaurant or related field.
- Proven ability to train and motivate a team to achieve operational excellence.
- Strong understanding of financial management, including profit and loss statements.
- Excellent organizational and multitasking skills.
- Outstanding communication and interpersonal abilities.
- Passion for food and dedication to providing exceptional customer experiences.
Full Job Description
**About Us:**
We are a vibrant fast-casual restaurant known for our delicious hoagie sandwiches, fresh salads, delightful coffee, and an amazing breakfast lineup. Our focus is on delivering exceptional food and outstanding customer experiences in a welcoming and efficient environment.
**Position Overview:**
We are seeking an enthusiastic and experienced General Manager to lead our team and oversee all restaurant operations. The ideal candidate will have a passion for food, a commitment to excellence, and the ability to inspire a team to deliver top-notch service. This role is crucial for ensuring operational excellence, financial health, and exceptional customer engagement.
**Key Responsibilities:**
1. **Leadership and Team Management:**
- Lead, mentor, and train a world-class team in operational excellence, speed of service, and customer engagement.
- Foster a positive work environment that promotes teamwork, high morale, and continuous improvement.
- Conduct regular performance evaluations and provide constructive feedback.
2. **Operational Excellence:**
- Ensure the restaurant operates efficiently and effectively.
- Implement and uphold company policies, procedures, and standards.
- Oversee daily operations, including opening and closing procedures, food preparation, and customer service.
3. **Financial Management:**
- Manage the restaurant’s profit and loss statement.
- Develop and implement strategies to maximize profitability and control costs.
- Monitor financial performance and make data-driven decisions to achieve financial goals.
4. **Inventory and Ordering:**
- Manage inventory levels to ensure availability of high-quality ingredients while minimizing waste.
- Oversee the ordering of supplies and ingredients, maintaining strong relationships with suppliers.
- Conduct regular inventory audits and adjust orders as necessary.
5. **Customer Engagement:**
- Ensure a superior customer experience by maintaining high standards of service and product quality.
- Address and resolve customer complaints promptly and professionally.
- Foster a culture of hospitality and continuous improvement in customer service.
**Qualifications:**
- Minimum of two years of leadership experience in a restaurant or related field.
- Proven ability to train and motivate a team to achieve operational excellence.
- Strong understanding of financial management, including profit and loss statements.
- Excellent organizational and multitasking skills.
- Outstanding communication and interpersonal abilities.
- Passion for food and dedication to providing exceptional customer experiences.
**Benefits:**
- Competitive salary
- Performance-based bonuses after 90 day review
- Health insurance after 90 day review
- Opportunities for career advancement and professional development.
**How to Apply:**
- Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role to info@johnnyshungry.com
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