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Customer Care Representative I

ICONMA • Lenexa, KS • Posted 3 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Customer Care Representative I at ICONMA supports assigned client groups by performing routine health-related customer excellence activities. This includes making outbound calls following set scripts and procedures, maintaining customer confidentiality, and providing professional and respectful customer service.

Responsibilities

  • Supports assigned client group(s) performing routine health related customer excellence activities.
  • Makes routine outbound, health related customer calls following set scripts, procedures.
  • Maintains complete customer/patient confidentiality for all health, personal and other customer information.
  • Provides professional, respectful, customer excellence.

Full Job Description


  • Supports assigned client group(s) performing routine complexity health related customer excellence activities.

  • Typically makes routine outbound, health related customer calls following set scripts, procedures.

  • Maintains complete customer/patient confidentiality for all health, personal and other customer information.

  • Provides professional, respectful, customer excellence.