Mersen USA EP Corp - Newburyport, MA • Remote • Posted 3 days ago
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The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.
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Mission
The Regional Sales Manager Southeast is a field based position within a multifunction sales organization. In order to be successful is this role you must maintain consistent, quality support to customers, follow and develop new sales leads, meet sales volume objectives, coordinate technical support, intervene in regard to customer service, schedule sales calls, assist customers and reps with training, support product launches, provide market information and sales forecasts to sales management and ensure that sales administration responsibilities are completed in a timely and accurate manner.
Main Accountabilities
Requirements:
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