PROJECT LEADER, SYSTEMS

Epson, a provider of best-in-class digital solutions and a world leader in the development of new technologies, is seeking a talented Project Leader Systems to support Epson’s essential systems landscape, particularly for Service & Support Platforms including SAP CS Service Management.This position is 100% remote.What you will be doing:
The Project Leader, SAP-CS will be responsible for providing technical leadership in the development and maintenance of large, complex on-line and batch business information systems. You will oversee solution architecture, technical design, and development for large, complex projects, as well as monitoring and addressing day-to-day system performance, efficiency and availability of production systems within your area of responsibility.Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:Actively participates in the evaluation and prioritization of proposed systems projects based on cost/benefits, available IS resources, and overall IS objectivesResponsible for day-to-day management of projects within area of responsibilityEnsures the success of each project by directing system development phases including:
Meeting project objectives within specified cost and time frame parameters and according to defined requirementsCommunicating task status/issues to IS managementDeveloping project plans by drafting details task schedules and tracking project progressContributing to the allocation of appropriate personnel and resources to projectsCoordinating IS function and user resourcesTracking actual versus planned expenses for projectsResearching and evaluating the acquisition/development of appropriate software productsParticipating in the development of success criteria and ensuring that they are metConducting feasibility analysisGathering and organizing business/user requirementsBeing responsible for systems architecture, design, and systems integration as well as other aspects of technical leadership.Participating in application design reviewDeveloping and conducting system/unit test plansCoordinating and assisting in creation of user acceptance test plans and executionCoordinating and/or participating in development of implementation schedules within IS and with business operationSystem implementation planning and execution. May include user training sessions and associated documentationConducts ongoing communication within IS and with business operations (e.g., user review meetings for milestone sign-off, obtaining user feedback, reporting on project status)Directs day-to-day maintenance of production software systemsParticipates in planning and execution of Disaster Recovery testingKeeps current with technology trends and their impact to the organizationEnsuring established service level agreements are adhered toWhat you will bring:8 years+ of SAP hands on experience with configuration within CS module2-3 years’ experience as an SAP Systems Lead managing small to medium sized teamsService management process with in-depth knowledge of in-house repairs, In/Out - warranty exchanges, warranty claims process.Must have hands-on SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP, specifically withing the CS module.Familiar with SAP Notification object, Installed bases and service contractsOverview of SAP Order to Cash process and Procure to pay processes.Good understanding of overall integration with Finance and Accounting.Preferable in consumer electronics industryExperience with S4 HANA is a plusCompletion of an undergraduate program or equivalent experience (B.A. or B.S. experience)The starting annual base pay for this role is between USD $151,390 and $195,916.. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.#LI-Remote