SR. PRODUCT MANAGER

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewThe Product Management area is responsible for designing, developing and managing activities for a specific product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distributionResponsibilitiesOverview:TNS is seeking a hands-on Portal Product Manager with a passion for customer success, innovation, and the desire to make an impact through enhanced portal experiences. In this role, you will be developing strategies for our customer and partner portals. You will be responsible for engaging stakeholders, customers, and partners, developing requirements, and ensuring a holistic approach to self-service engagement via our portals from concept through service delivery. You understand the importance of collaboration and will engage with cross-functional teams to coordinate, plan, and prioritize activities to ensure the right features and UX design are delivered in the right manner, and at the right time.Responsibilities:The ideal candidate is a strategic collaborator who serves as a business partner to TNS leadership. You are a smart, data-driven decision maker, who excels at indirectly leading a high performing team, and takes professional pride in operational excellence while meeting and exceeding stretch goals. You will develop TNS protection products with the focus on internal and external portal product support, taking into account the market opportunity, regulatory environment, and local customs to drive a best in class experience across all TNS Communications products worldwide.You are highly adaptable — having been successful in meeting the demands of a big company as well as being scrappy and hands-on in a start-up. In addition, you have a passion for product development, and are driven to grow and scale TNS forward through the inevitable ups and downs of developing new experiences across multiple products.Establish and maintain business relationships with all TNS Communications Product OwnersDevelop business casesCollaborate with broader TNS product teams to formulate product requirementsEvolve the product requirements with input from Customers, Product Owners, RFPs and Market analysisCreate Product Requirements Documents for Architecture and Engineering teamsPrioritize Product Features for specific releases and customer deliveryCreate, manage and track the roadmap implementation for the product releasesReview and provide input to Architecture, Design Docs and Test Plans from engineeringWork with engineering to determine (LOE) for custom feature enhancementsRecommend build vs. buy for new products or features, working closely with TNS Engineering and Architecture teams and technology partnersOversee Product Demos, Lab IOTs and Field TrialsConduct Competitive Analysis in this product domain to set the product directionCollaborate with Product Marketing to create and review Product Literature such as Product Descriptions, Sales Collateral, White Papers, etc.Collaborate with Sales team in presales support activities with product presentations, as neededSupport account teams in responding to customer RFPs and sales initiatives, as neededFor this role, we anticipate paying $135,000-$165,000 annually. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match.QualificationsBachelor’s in Business Administration, Marketing, Engineering, Computer Science, or related fieldA minimum 8 years of product management experience in Telco industryInternational experience helpfulExcellent communication and presentation skills to interact with customers and partnersCombination of experience working with large companies that have established best-of-class Product and Engineering practices as well as operating effectively at an early-stage technology companyQualificationsIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: USA - Overland Park; USA - Seattle; USA - RestonType: Full time