Dollar General • DALLAS, TX 75229 • Posted 8 days ago
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The Field-Based Maintenance Lead Technician at Dollar General is responsible for supporting the maintenance function of assigned stores within a geographic area. This role involves immediate in-person response to resolve maintenance tickets, proactive assessment of preventative maintenance, supervision of Field-Based Maintenance Technicians, and educating store leaders on maintenance best practices. The position requires daily support through commuting to store locations, interaction with all levels of operational leadership, and utilization of the Computer Maintenance Management System (CMMS).
About Dollar General
Dollar General is a retail company operating as a discount store chain in the United States. It offers a wide range of everyday household products at affordable prices, including food, snacks, health and beauty aids, cleaning supplies, pet supplies, and basic apparel, among others. With over 17,000 stores nationwide, Dollar General focuses on providing convenience and quality brands at low prices to customers in both rural and urban areas.
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details:GENERAL SUMMARY:
This field-based Maintenance Lead Technician is responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area. The responsibilities of the role include immediate in-person response to resolve maintenance tickets of their assigned Dollar General locations, which includes proactive assessment of preventative maintenance. Responsible for the supervision of Field-Based Maintenance Technicians in the effective planning and implementation of all facilities and maintenance processes, staffing and support.
Expectation is daily support through commuting to the site/store location, while partnering with store leaders to identify and address entry level maintenance repairs to include preventative maintenance. The Field-based Maintenance Lead Technician will be responsible for educating store leaders and Field Technicians on maintenance best practices to ensure longevity of coolers, freezers, and equipment. This role will utilize the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.
Interaction with all levels of operational leadership (Store Managers, District Managers, Regional Directors, Divisional Vice Presidents) and external venders/maintenance service providers. The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General’s maintenance standards.
DUTIES and ESSENTIAL JOB FUNCTIONS:
This field-based position is deployed to specific Dollar Generals, through an internal ticketing system to problem solve entry level maintenance concerns, preventative maintenance, and assessment of safety equipment on an as-needed basis.
Maintenance Lead Technician roles and responsibilities include but are not limited to:
KNOWLEDGE and SKILLS:
WORK EXPERIENCE and/or EDUCATION:
Dollar General Corporation is an equal opportunity employer.
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