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Retail Supervisor
Vail Resorts • Breckenridge, CO 80424 • Posted 7 days ago
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In-person • Full-time • $23.00-$24.26/hr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Retail Supervisor at Vail Resorts is responsible for maintaining outstanding customer service, generating sales, merchandising, and safeguarding company assets. They act as the store department lead, ensuring appropriate inventory levels, and are responsible for opening and closing the store, managing sales floor teams, and enforcing company policies. This role offers the opportunity to work in a dynamic environment while building lifelong connections and professional development.
Responsibilities
- Generate sales and demonstrate a professional standard of guest service
- Responsible for opening and closing store
- Evaluate sales trends and create methods for sales growth
- Manage retail and rental inventory control and meet or exceed inventory goals
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Manage sales floor team and rental process
- Act as a mentor to train and lead a sales team with effective communication
- Provide great customer service to all guests
- Ensure pricing is accurate and current including any and all promotions
- Stock shelves, counters, or tables with merchandise
- Other duties as assigned
Qualifications
Required
- Previous retail sales experience
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English
- Ability to maintain a working knowledge of products and trends within the industry
- Commitment to exceptional customer service
- Basic computer skills
- Ability to work a flexible schedule; including nights, holidays and weekends
Preferred
- Previous snow sport industry experience
About Vail Resorts
Vail Resorts operates in the ski industry and offers a variety of products and services at its 40+ resorts, including lift tickets, rentals, lessons, accommodations, dining, and entertainment. The company focuses on providing exceptional experiences for visitors year-round, with summer activities like mountain biking and golf alongside its winter offerings. Vail Resorts has a global presence, solidified by acquisitions like Whistler Blackcomb, and strategic partnerships like the Epic Pass program.
Full Job Description
**Create Your Experience of a Lifetime!**
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
**Employee Benefits**
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US)
**Job Summary:**
The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.
**Job Specifications:**
+ Outlet: Breckenridge Outlet Shop
+ Expected Pay Range: $23.00 - $24.26 / hour
+ Shift & Schedule Availability: Full Time
+ Skill Level: Advanced
**Job Responsibilities:**
+ Generate sales, and demonstrate and maintain a professional standard of guest service
+ Responsible for opening and closing store
+ Evaluate sales trends and create methods for sales growth
+ Manage retail and rental inventory control and meet or exceed inventory goals
+ Enforce company cash handling policies and procedures, and other loss prevention policies
+ Manage sales floor team and rental process
+ Act as a mentor who can train and lead a sales team with effective communication
+ Provide great customer service to all guests
+ Ensure pricing is accurate and current including any and all promotions
+ Stocks shelves, counters, or tables with merchandise
+ Other duties as assigned
**Job Requirements:**
+ Previous retail sales experience - required
+ Previous snow sport industry experience - preferred
+ Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
+ Ability to maintain a working knowledge of products and trends within the industry
+ Commitment to exceptional customer service
+ Basic computer skills
+ Ability to work a flexible schedule; including nights, holidays and weekends - required
The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 505045_
_Reference Date: 09/18/2024_
_Job Code Function: Store Operations_
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
**Employee Benefits**
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US)
**Job Summary:**
The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.
**Job Specifications:**
+ Outlet: Breckenridge Outlet Shop
+ Expected Pay Range: $23.00 - $24.26 / hour
+ Shift & Schedule Availability: Full Time
+ Skill Level: Advanced
**Job Responsibilities:**
+ Generate sales, and demonstrate and maintain a professional standard of guest service
+ Responsible for opening and closing store
+ Evaluate sales trends and create methods for sales growth
+ Manage retail and rental inventory control and meet or exceed inventory goals
+ Enforce company cash handling policies and procedures, and other loss prevention policies
+ Manage sales floor team and rental process
+ Act as a mentor who can train and lead a sales team with effective communication
+ Provide great customer service to all guests
+ Ensure pricing is accurate and current including any and all promotions
+ Stocks shelves, counters, or tables with merchandise
+ Other duties as assigned
**Job Requirements:**
+ Previous retail sales experience - required
+ Previous snow sport industry experience - preferred
+ Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
+ Ability to maintain a working knowledge of products and trends within the industry
+ Commitment to exceptional customer service
+ Basic computer skills
+ Ability to work a flexible schedule; including nights, holidays and weekends - required
The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 505045_
_Reference Date: 09/18/2024_
_Job Code Function: Store Operations_
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