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Document Management Analyst II
Amentum • Washington, DC 20080 • Posted 8 days ago
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Hybrid • Full-time • Mid Level
Job Highlights
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The Document Management Analyst II at Amentum works in a fast-paced administrative environment, following established operating procedures to respond to citizen complaints via various communication methods. This role involves updating data from citizen complaints, maintaining statistical reports, verifying statistical reports for accuracy, compiling information on non-governmental agencies, and conducting database searches. The position requires excellent writing, oral communication, and organizational skills, as well as familiarity with data processing environments and office products.
Responsibilities
- Works in a fast pace administrative environment.
- Follows established operating procedure in responding to citizen complaints via phone, email and or traditional mail
- Directs correspondence to correct section and or government agency.
- Updates data from citizen complaints.
- Maintains complaint line statics such as number of calls and number issues based on Civil Rights mandates.
- Verifies statistical reports for accuracy and completeness.
- Compiles information on non-governmental agencies.
- Conducts database searches.
- May assist with general office administrative task and filing.
- Chooses among widely varying methods and procedures to process transaction
- Selects or devise steps necessary to complete projects/assignments.
Qualifications
Required
- Three years of experience on litigation support projects or undergraduate degree.
- Must have excellent writing skills and oral communication capabilities.
- Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including Windows office products specifically Word and Excel, internet and server-based databases.
- Excellent communication skills and attention to detail.
- Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location
About Amentum
Amentum is a global technical and engineering services company that supports critical programs across defense, security, intelligence, energy, and environment sectors. They provide expertise in engineering, project management, and solutions integration for government and commercial customers, with a strong focus on mission success. Amentum offers services such as facility maintenance, integrated facility management, and supply chain management, serving various sectors including Army, Air Force, Navy, Marine Corps, Energy, Homeland Security, and international markets like Australia and the United Kingdom.
Full Job Description
+ Works in a fast pace administrative environment.
+ Follows established operating procedure in responding to citizen complaints via phone, email and or traditional mail
+ Directs correspondence to correct section and or government agency.
+ Updates data from citizen complaints.
+ Maintains complaint line statics such as number of calls and number issues based on Civil Rights mandates.
+ Verifies statistical reports for accuracy and completeness.
+ Compiles information on non-governmental agencies.
+ Conducts database searches.
+ May assist with general office administrative task and filing.
+ Chooses among widely varying methods and procedures to process transaction
+ Selects or devise steps necessary to complete projects/assignments.
Qualifications:
+ Three years of experience on litigation support projects or undergraduate degree.
+ Must have excellent writing skills and oral communication capabilities.
+ Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including Windows office products specifically Word and Excel, internet and server-based databases.
+ Excellent communication skills and attention to detail.
+ Hybrid work environment.
+ Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Labor Law Posters (https://postings.govdocs.com/#/vxSkbztPuAwwxfs)
EEO including Disability/Protected Veterans
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