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Medical Assistant Associate underfill Medical Assistant
University of Michigan • Ann Arbor, MI 48104 • Posted 9 days ago
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In-person • Full-time • Entry Level
Job Highlights
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The Medical Assistant Associate at the University of Michigan supports multiple teams in the Transplant Ambulatory Care Unit by assisting staff in all aspects of the solid organ transplant process. This includes rooming patients, performing vitals, obtaining records, insurance authorization, laboratory and medical management monitoring, order entry, referral transcription, fax server maintenance, and maintaining continuity of care through effective communication and collaboration with the multi-disciplinary team.
Responsibilities
- Contact patients and arrange appropriate testing, referrals, or follow-up.
- Schedule appointments, complete lab orders, consult requests, or provide the patient with an appointment when needed.
- Function as a Medical Assistant to fulfill the needs of the clinic by rooming patients, performing vitals and other clinic assistive duties.
- Forms completion
- Patient intake (e.g., documenting chief complaint, V/S, height, weight).
- Review and update MiChart as directed.
- Process prescription renewals as directed by a provider or RN.
- Patient follow-up for normal and low complexity test results as directed by provider.
- Collaborates with all team members of the area assigned.
- Assist with prior authorizations.
- Schedule and coordinate diagnostic and lab testing for patients.
- Request appropriate patient records for review by physician.
- Input records, patient history information, update Mi Chart /Phoenix EMR system accordingly.
- Communicate effectively with team members, physicians, call center and other disciplines.
- Prepare clinic, prep for patients as needed.
- Work closely with RN, MA, and other disciplines across the Transplant Ambulatory care unit.
- Develop, along with lead or supervisor and scheduler colleagues, standard work.
- Maintain ambulatory care practice guidelines for patient care.
- Process in basket messages through MiChart
- Assist with incoming mail, or fax server to process all clinically relevant documents (signed releases, home care service orders, lab orders, medication refills, etc.)
Qualifications
Required
- High School Diploma or GED.
- Knowledge of basic medical terminology.
- Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
- Exceptional interpersonal skills and ability to work well within a team setting.
- Communicates effectively.
- Demonstrates active listening, written, verbal and information technology skills.
- Excellent typing, data entry, and general computer skills; familiarity with common office programs such as Word and Excel.
- Strong attention to detail.
- Excellent written & verbal communication, conflict resolution, and customer service skills. Consistent use of correct spelling and grammar.
- Effective time management and problem-solving skills, as evidenced by ability to work effectively with minimal supervision.
- Documented history of excellent punctuality and attendance.
Preferred
- Certification as a Medical Assistant
- Experience working within a large complex health care setting.
- Familiarity with UMHS electronic medical record system.
- Previous experience as MA support team member for at least one year.
- Transplant experience
- Knowledge or University policies and procedures
About University of Michigan
The University of Michigan is a prestigious public research university located in Ann Arbor, Michigan, United States, offering a wide range of undergraduate and graduate degree programs in various fields. Known for academic excellence and impactful research, it has a global presence through partnerships and subsidiaries, focusing on diversity, equity, inclusion, and sustainability initiatives to create a positive societal impact.
Full Job Description
Medical Assistant Associate underfill Medical Assistant
Apply Now
**Job Summary**
In an Ambulatory Care environment support multiple teams in the Transplant Ambulatory Care Unit by assisting staff in all aspects of the solid organ transplant process, including but not limited to rooming patients, vitals, obtaining records, insurance authorization, laboratory and medical management monitoring, order entry, referral transcription, fax server maintenance, maintaining continuity of care through effective communication and collaboration with the multi-disciplinary team in all areas relating to evaluation and listing for solid organ transplant.
**Mission Statement**
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
**Responsibilities***
**Characteristic Duties and Responsibilities**
+ Contact patients and arrange appropriate testing, referrals, or follow-up.
+ Schedule appointments, complete lab orders, consult requests, or provide the patient with an appointment when needed.
+ Function as a Medical Assistant to fulfill the needs of the clinic by rooming patients, performing vitals and other clinic assistive duties.
+ Forms completion
+ Patient intake (e.g., documenting chief complaint, V/S, height, weight).
+ Review and update MiChart as directed.
+ Process prescription renewals as directed by a provider or RN.
+ Patient follow-up for normal and low complexity test results as directed by provider.
+ Collaborates with all team members of the area assigned.
+ Assist with prior authorizations.
+ Schedule and coordinate diagnostic and lab testing for patients.
+ Request appropriate patient records for review by physician.
+ Input records, patient history information, update Mi Chart /Phoenix EMR system accordingly.
+ Communicate effectively with team members, physicians, call center and other disciplines.
+ Prepare clinic, prep for patients as needed.
+ Work closely with RN, MA, and other disciplines across the Transplant Ambulatory care unit.
+ Develop, along with lead or supervisor and scheduler colleagues, standard work.
+ Maintain ambulatory care practice guidelines for patient care.
+ Process in basket messages through MiChart
+ Assist with incoming mail, or fax server to process all clinically relevant documents (signed releases, home care service orders, lab orders, medication refills, etc.)
**Supervision Received**
General supervision is received from the Administrative Manager, Transplant ACU
**Required Qualifications***
+ High School Diploma or GED.
+ Knowledge of basic medical terminology.
+ Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
+ Exceptional interpersonal skills and ability to work well within a team setting.
+ Communicates effectively.
+ Demonstrates active listening, written, verbal and information technology skills.
**Medical Assistant Associate:**
+ 1-3 years of relevant experience
**Medical Assistant:**
+ 0-1 years of relevant experience
**Minimum Qualifications**
+ Ability to work well as part of a team, share resources, and adapt to change in a positive, constructive manner.
+ Excellent typing, data entry, and general computer skills; familiarity with common office programs such as Word and Excel.
+ Strong attention to detail.
+ Excellent written & verbal communication, conflict resolution, and customer service skills. Consistent use of correct spelling and grammar.
+ Effective time management and problem-solving skills, as evidenced by ability to work effectively with minimal supervision.
+ Documented history of excellent punctuality and attendance.
**Desired Qualifications***
+ Certification as a Medical Assistant
+ Experience working within a large complex health care setting.
+ Familiarity with UMHS electronic medical record system.
+ Previous experience as MA support team member for at least one year.
+ Transplant experience
+ Knowledge or University policies and procedures
**Modes of Work**
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
**Underfill Statement**
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
**Union Affiliation**
This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
**Background Screening**
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
**Application Deadline**
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
**U-M EEO/AA Statement**
The University of Michigan is an equal opportunity/affirmative action employer.
**Job Detail**
**Job Opening ID**
254429
**Working Title**
Medical Assistant Associate underfill Medical Assistant
**Job Title**
Medical Assistant Associate
**Work Location**
Michigan Medicine - Ann Arbor
Ann Arbor, MI
**Modes of Work**
Onsite
**Full/Part Time**
Full-Time
**Regular/Temporary**
Regular
**FLSA Status**
Nonexempt
**Organizational Group**
Um Hospital
**Department**
MM - TC - Transplant Clinic
**Posting Begin/End Date**
9/12/2024 - 9/26/2024
**Career Interest**
Patient Care Services
Apply Now
Apply Now
**Job Summary**
In an Ambulatory Care environment support multiple teams in the Transplant Ambulatory Care Unit by assisting staff in all aspects of the solid organ transplant process, including but not limited to rooming patients, vitals, obtaining records, insurance authorization, laboratory and medical management monitoring, order entry, referral transcription, fax server maintenance, maintaining continuity of care through effective communication and collaboration with the multi-disciplinary team in all areas relating to evaluation and listing for solid organ transplant.
**Mission Statement**
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
**Responsibilities***
**Characteristic Duties and Responsibilities**
+ Contact patients and arrange appropriate testing, referrals, or follow-up.
+ Schedule appointments, complete lab orders, consult requests, or provide the patient with an appointment when needed.
+ Function as a Medical Assistant to fulfill the needs of the clinic by rooming patients, performing vitals and other clinic assistive duties.
+ Forms completion
+ Patient intake (e.g., documenting chief complaint, V/S, height, weight).
+ Review and update MiChart as directed.
+ Process prescription renewals as directed by a provider or RN.
+ Patient follow-up for normal and low complexity test results as directed by provider.
+ Collaborates with all team members of the area assigned.
+ Assist with prior authorizations.
+ Schedule and coordinate diagnostic and lab testing for patients.
+ Request appropriate patient records for review by physician.
+ Input records, patient history information, update Mi Chart /Phoenix EMR system accordingly.
+ Communicate effectively with team members, physicians, call center and other disciplines.
+ Prepare clinic, prep for patients as needed.
+ Work closely with RN, MA, and other disciplines across the Transplant Ambulatory care unit.
+ Develop, along with lead or supervisor and scheduler colleagues, standard work.
+ Maintain ambulatory care practice guidelines for patient care.
+ Process in basket messages through MiChart
+ Assist with incoming mail, or fax server to process all clinically relevant documents (signed releases, home care service orders, lab orders, medication refills, etc.)
**Supervision Received**
General supervision is received from the Administrative Manager, Transplant ACU
**Required Qualifications***
+ High School Diploma or GED.
+ Knowledge of basic medical terminology.
+ Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
+ Exceptional interpersonal skills and ability to work well within a team setting.
+ Communicates effectively.
+ Demonstrates active listening, written, verbal and information technology skills.
**Medical Assistant Associate:**
+ 1-3 years of relevant experience
**Medical Assistant:**
+ 0-1 years of relevant experience
**Minimum Qualifications**
+ Ability to work well as part of a team, share resources, and adapt to change in a positive, constructive manner.
+ Excellent typing, data entry, and general computer skills; familiarity with common office programs such as Word and Excel.
+ Strong attention to detail.
+ Excellent written & verbal communication, conflict resolution, and customer service skills. Consistent use of correct spelling and grammar.
+ Effective time management and problem-solving skills, as evidenced by ability to work effectively with minimal supervision.
+ Documented history of excellent punctuality and attendance.
**Desired Qualifications***
+ Certification as a Medical Assistant
+ Experience working within a large complex health care setting.
+ Familiarity with UMHS electronic medical record system.
+ Previous experience as MA support team member for at least one year.
+ Transplant experience
+ Knowledge or University policies and procedures
**Modes of Work**
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
**Underfill Statement**
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
**Union Affiliation**
This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
**Background Screening**
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
**Application Deadline**
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
**U-M EEO/AA Statement**
The University of Michigan is an equal opportunity/affirmative action employer.
**Job Detail**
**Job Opening ID**
254429
**Working Title**
Medical Assistant Associate underfill Medical Assistant
**Job Title**
Medical Assistant Associate
**Work Location**
Michigan Medicine - Ann Arbor
Ann Arbor, MI
**Modes of Work**
Onsite
**Full/Part Time**
Full-Time
**Regular/Temporary**
Regular
**FLSA Status**
Nonexempt
**Organizational Group**
Um Hospital
**Department**
MM - TC - Transplant Clinic
**Posting Begin/End Date**
9/12/2024 - 9/26/2024
**Career Interest**
Patient Care Services
Apply Now
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