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Customer Service Representative
Sysco • Saint Charles, MO 63303 • Posted 7 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. The role focuses on assisting and resolving customer needs quickly and accurately.
Responsibilities
- Answer all incoming concerns/needs from all customers
- Key pick-up request, Handle transportation/routing on delivery questions
- Process will-call orders
- Provide customers with invoice copies
- Process credits
- Maintaining Call list
- Monitor orders before the cut-off
- Communicate regularly with the AE (account executives) and customers
- Manage the same-day deliveries for OPCO (operating company)
- Perform other duties as directed by Supervisor
Qualifications
Required
- High school diploma or equivalent
- 1 year prior outside foodservice sales coordination or customer support experience
- Strong telephone communication skills
- Able to work in a fast pace environment
- Ability to sit and work at a PC for extended periods
- Proficient in MS Office
Preferred
- Previous call center experience
About Sysco
Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare, educational facilities, and other customers. The company offers an extensive range of products and services, including fresh and frozen meats, seafood, groceries, kitchen equipment, and cleaning supplies, while also providing menu planning and consulting services.
Full Job Description
Company:
US1577 Tocco Frozen Foods (Bellissimo Distribution, LLC)
Zip Code:
63301
Minimum Level of Education:
High School or Equivalent
Minimum Years of Experience:
1 Year
Employment Type:
Full Time
Travel Percentage:
0
COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
RESPONSIBILITIES
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
QUALIFICATIONS
Education
+ High school diploma or equivalent.
Experience
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
Professional Skills
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
US1577 Tocco Frozen Foods (Bellissimo Distribution, LLC)
Zip Code:
63301
Minimum Level of Education:
High School or Equivalent
Minimum Years of Experience:
1 Year
Employment Type:
Full Time
Travel Percentage:
0
COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
RESPONSIBILITIES
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
QUALIFICATIONS
Education
+ High school diploma or equivalent.
Experience
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
Professional Skills
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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