Information Technology Specialist (IT)

Summary About the position: This position will be assigned to the IT Facility on Fort Dix. Responsibilities Serves as assistant to the Director of Network Operations. Performs setup, maintenance, troubleshooting, and repair of both networked and non-networked servers, PC systems, print devices, Point of Sale systems, and other associated hardware and software. Conducts risk analysis for all computer systems. Assists in the evaluation of hardware and software products for use by unit staff, and provides appropriate input to Director or his/her designee. Provides user-level Local Area Network (LAN) support for unit staff, acting as initial contact for a variety of computer-related problems/issues at the unit level. Assists in the management of network access accounts as required, to include Remote Access and Exchange (Electronic Mail) accounts. Installs, configures, and manages applications software packages, to include multiple operating systems, Microsoft Office products, and a wide array of functional area software. Provides research and input to Director or his/her designee on installation, modification, and removal of computer-related resources. Organizes and presents written reports as needed. Assists training personnel with computer-related training for unit staff and associate as directed. Conducts on-the-job training. Performs administrative management of servers and associated network access equipment. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12542559 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/07/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Incumbent must have skills necessary to serve as project administrator, under the direct supervision of the Director of Network Operations, or his/her designee. Incumbent will be required to work independently on a variety of projects. Must have the ability to deal professionally and tactfully with personnel at all levels to include Air Force Services Agency, HQ AMC, base level organizations and vendors. Must have entry-level experience in computer-related operations, theories of network operation, applications software, network operating systems, and functional knowledge of office automation systems. individual must have the ability to communicate IT related processes clearly and effectively using both oral and written communication techniques. Must be able to comprehend basic theories of system design and structures, and network device relationships. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.