Cash Applications Associate

Veritext is the global leader in deposition and litigation solutions. We provide the most skilled reporters, advanced technology, and unmatched service to help our clients achieve successful outcomes. Our national platform and global capabilities enable us to provide consistent and reliable delivery anytime and anywhere.

Veritext embraces and innovates advanced technologies to streamline the deposition process and to manage the most complex cases. Proprietary video, mobile and workflow services combined with superior security, including HIPAA and PII compliance, ensure that you have the best tools and the confidence of working with the market leader.

Overview:

As a Cash Applications Associate, you will be responsible for payment applications to the appropriate client accounts.

What you'll do:

+ Apply all incoming payments to the correct client accounts (including Credit Cards, EFT & Checks)

+ Reconcile all payment applications daily.

+ Process Credit Card payments for our clients on our credit card portal(s)

+ Review Banking Correspondence & distributing it to the appropriate teams (Cash Apps, Collections, Accounting)

+ Research payments that are received with no payment detail.

+ Daily follow up on all Unapplied/Unidentified payments.

+ Identify refunds at time of application.

+ Handle Cash application requests from clients & all other departments

Who you are:

+ Assertive, proactive, and efficient with excellent problem solving and follow-up skills.

+ Take initiative & be able to work independently.

+ Strong computer skills, Zoom, Microsoft, Outlook.

+ Customer service oriented with strong interpersonal skills.

+ Excellent attention to detail, highly organized and able to multi-task.

+ 1-2 years' experience in Cash Applications required.

+ Experience with Excel spreadsheets is required.

Benefits:

+ Comprehensive medical, dental and vision insurance.

+ Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)

+ Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)

+ Matched 401(k) to help you save for your future

+ Pet insurance to help your pet(s) live a long and happy life

+ Flexible Spending Accounts (healthcare, dependent care, transit & parking)

+ Company-paid life insurance as well as short-term and long-term disability insurance

+ Learning and development opportunities to advance both personally and professionally

+ Veritext Summer Camp - a fun-filled culture building and learning experience

+ Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more

The compensation range noted above represents the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

Veritext is committed to cultivating a vibrant community based on collaboration, innovation, creativity and belonging where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered. At Veritext, these differing perspectives are not only accepted but celebrated. We embrace diversity, equity and inclusion and aim to employ qualified individuals of the greatest ability without discriminating based on race, color, religion, national origin, age, sex, physical or mental disability, medical condition (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, or any other legally protected group status. Simultaneously, our dedication to sustainability, transparency, responsible environmental stewardship, and meaningful social engagement aims to create long-term value for our employees, clients, partners, and communities while contributing to a more resilient and equitable future.

Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.