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CREW MEMBER
Dunkin' • Ballston Lake, NY 12019 • Posted 9 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Crew members at Dunkin' are responsible for delivering a great and friendly guest experience by preparing products according to operational and quality standards, serving them with enthusiasm in a clean, fast-paced environment, and working as part of a team to meet guests' needs. They are also responsible for maintaining a team environment, ensuring profitability, and adhering to brand standards and safety protocols.
Responsibilities
- Works well and interacts with others respectfully.
- Responds positively to coaching and feedback.
- Communicates well with team members.
- Able to learn and execute multiple tasks.
- Provides excellent guest service while executing the six steps of service with every guest.
- Resolves guest issues respectively and in a timely manner.
- Follows brand standards, recipes, and systems.
- Assists with truck deliveries and product placement.
- Clean and organize service and eating areas, including mopping, sweeping, cleaning bathrooms, emptying trash, and shoveling snow.
- Reports to work as scheduled in a clean and complete uniform.
- Flexibility for reassignment of location as staffing needs change.
- Assists with new crew training
- Completes required temperature logs, throwaways, etc.
- Execute restaurant standards and marketing initiatives.
- Handle POS transactions with payments and accuracy.
- Running strictly on your own drawer at all times.
- Knowledge of register functions and cash handling procedures.
- Suggestive selling new marketing initiatives.
Qualifications
Required
- Reliable, responsible, and dependable
- Willingness to take on responsibilities and challenges
- Proficient in English language
- Knowledge of mathematics and basic cash handling
- Physical activity requiring considerable use of arms and legs and moving entire body for walking, stooping, balancing, lifting and handling of materials
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Pay Rate: $15.00**
**Job Title** : Crew Member
**Reports To** : Assistant Manager/Store Manager
**Job Summary:** Crew members are responsible for delivering a great and friendly guest experience. Prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. Work as part of a team to meet our Guests' needs and give them a reason to come back.
**Principal Responsibilities and Key Activities:**
**Team Environment/Great Guest Experience**
1. Works well and interacts with others respectfully.
2. Responds positively to coaching and feedback.
3. Communicates well with team members.
4. Able to learn and execute multiple tasks.
5. Provides excellent guest service while executing the six steps of service with every guest.
6. Resolves guest issues respectively and in a timely manner.
7. Follows brand standards, recipes and systems.
8. Assists with truck deliveries and product placement.
9. Clean and organize service and eating areas. Including, mopping, sweeping, cleaning bathrooms, emptying trash, sweeping and picking up trash on travel paths outdoors and shoveling snow.
10. Reports to work as scheduled in a clean and complete uniform.
11. Flexibility for reassignment of location. It is mandatory for all employees to float to any of our locations as staffing needs change. This will be authorized by your Store Manager, or other management staff as deemed necessary.
12. Assists with new crew training
13. Completes required temperature logs, throwaways, etc...
**Profitability**
1. Execute restaurant standards and marketing initiatives.
2. Handle POS transactions with payments and accuracy.
3. Running strictly on your own drawer at all times.
4. Knowledge of register functions and cash handling procedures.
5. Suggestive selling new marketing initiatives.
**Job Specifications**
1. Reliable, responsible and dependable
2. Willingness to take on responsibilities and challenges
3. Proficient in English language
4. Knowledge of mathematics and basic cash handling
5. Physical activity requiring considerable use of arms and legs and moving entire body for walking, stooping, balancing, lifting and handling of materials.
_Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee._
**Job Title** : Crew Member
**Reports To** : Assistant Manager/Store Manager
**Job Summary:** Crew members are responsible for delivering a great and friendly guest experience. Prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. Work as part of a team to meet our Guests' needs and give them a reason to come back.
**Principal Responsibilities and Key Activities:**
**Team Environment/Great Guest Experience**
1. Works well and interacts with others respectfully.
2. Responds positively to coaching and feedback.
3. Communicates well with team members.
4. Able to learn and execute multiple tasks.
5. Provides excellent guest service while executing the six steps of service with every guest.
6. Resolves guest issues respectively and in a timely manner.
7. Follows brand standards, recipes and systems.
8. Assists with truck deliveries and product placement.
9. Clean and organize service and eating areas. Including, mopping, sweeping, cleaning bathrooms, emptying trash, sweeping and picking up trash on travel paths outdoors and shoveling snow.
10. Reports to work as scheduled in a clean and complete uniform.
11. Flexibility for reassignment of location. It is mandatory for all employees to float to any of our locations as staffing needs change. This will be authorized by your Store Manager, or other management staff as deemed necessary.
12. Assists with new crew training
13. Completes required temperature logs, throwaways, etc...
**Profitability**
1. Execute restaurant standards and marketing initiatives.
2. Handle POS transactions with payments and accuracy.
3. Running strictly on your own drawer at all times.
4. Knowledge of register functions and cash handling procedures.
5. Suggestive selling new marketing initiatives.
**Job Specifications**
1. Reliable, responsible and dependable
2. Willingness to take on responsibilities and challenges
3. Proficient in English language
4. Knowledge of mathematics and basic cash handling
5. Physical activity requiring considerable use of arms and legs and moving entire body for walking, stooping, balancing, lifting and handling of materials.
_Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee._
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