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Maintenance Coordinator
Harbor Group Management • Columbus, OH 43201 • Posted 9 days ago
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In-person • Full-time • Junior Level
Job Highlights
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The Maintenance Coordinator at Harbor Group Management is responsible for overseeing the maintenance work order process from scheduling to completion, including all purchasing for the property. This role involves ensuring the efficient, timely, and accurate completion of work orders, coordinating vendor scheduling for 3rd party work orders, and maintaining inventory and vendor spreadsheets. The position requires strong organizational, communication, and customer service skills.
Responsibilities
- Ensure entry of all work orders; assign and schedule all work orders for maintenance team and external vendors to ensure efficiency
- Review complete work orders, and schedule follow up work when applicable
- Audit work orders to ensure they are completed efficiently and accurately; work with team to resolve outstanding issues
- Monitor work orders on a daily basis to ensure they are scheduled efficiently and accurately
- Respond to all inquiries efficiently and effectively with clear, concise and friendly communication. Follow up and remedy any work orders that generate a negative Resident Feedback Rating
- Order all materials, supplies and services needed for operations of community
- Prepare and process WTN's
- Reconcile invoices and purchase orders; prepare same for submitting to Accounting Department
- Research issues and contact appropriate parties for resolution and correct any discrepancies
- Maintain vendor and inventory spreadsheets
- Draft correspondence and respond to inquiries effectively
- Consolidate packing slips and invoices for Accounting to pay on all orders
- Schedule on call techs for after hours and weekend coverage for after hours emergency calls
- In partnership with the Maintenance Supervisors, identify technical training needs and coordinate live training sessions at the regional training center
Qualifications
Required
- 1-2 years' Property Management experience
- Computer Skills- MS Office required; MRI, preferred
- Excellent communication and organizational skills
- Must be able to establish priorities, delegates tasks, meet deadlines and organize multiple tasks
- Excellent customer service skills
- Demonstrated ability to handle and prioritize multiple, competing tasks and demands
About Harbor Group Management
Harbor Group Management specializes in providing top-quality apartment homes and managing commercial buildings. They offer a wide range of properties for individuals seeking a place to call home or grow their business, with a reputation built over three decades of experience in Norfolk, VA. The company is committed to enhancing the neighborhoods they serve through their HGCares volunteer program.
Full Job Description
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Maintenance Coordinator
This position will be responsible for the overall maintenance work order process from scheduling to completion, as well as all purchasing for the property. The Maintenance Coordinator is responsible for scheduling work orders, while ensuring the onsite team adheres to maintenance policies, processes and procedures. This position ensures efficient, timely and accurate completion of work orders and coordinates vendor scheduling for any 3rd party work orders.
Essential Duties and Responsibilities:
-Ensure entry of all work orders; assign and schedule all work orders for maintenance team and external vendors to ensure efficiency
-Review complete work orders, and schedule follow up work when applicable
-Audit work orders to ensure they are completed efficiently and accurately; work with team to resolve outstanding issues
-Monitor work orders on a daily basis to ensure they are scheduled efficiently and accurately
-Respond to all inquiries efficiently and effectively with clear, concise and friendly communication. Follow up and remedy any work orders that generate a negative Resident Feedback Rating.
-Order all materials, supplies and services needed for operations of community
-Prepare and process WTN's
-Reconcile invoices and purchase orders; prepare same for submitting to Accounting Department
-Research issues and contact appropriate parties for resolution and correct any discrepancies
-Maintain vendor and inventory spreadsheets
-Draft correspondence and respond to inquiries effectively
-Consolidate packing slips and invoices for Accounting to pay on all orders
-Schedule on call techs for after hours and weekend coverage for after hours emergency calls
-In partnership with the Maintenance Supervisors, identify technical training needs and coordinate live training sessions at the regional training center
Qualifications:
-1-2 years' Property Management experience
-Computer Skills- MS Office required; MRI, preferred
-Excellent communication and organizational skills
-Must be able to establish priorities, delegates tasks, meet deadlines and organize multiple tasks
-Excellent customer service skills
-Demonstrated ability to handle and prioritize multiple, competing tasks and demands
WHAT WE OFFER:
+ Competitive Salaries & Bonuses
+ Medical, Dental & Vision Plans
+ 401(k) Plan with Employer Matching Contributions
+ Paid Personal Time & Holidays
+ Flexible Spending Accounts
+ Free Long-Term Disability
+ Free Life Insurance
+ Short Term Disability
+ Health Savings Account with Employer Contributions
+ Wellness Perks
+ FinFit Health Finance Program
+ Employee Apartment Discount
+ Employee Referral Program
+ Employee Recognition & Awards
+ Employee Assistance Program
+ Volunteer & Community Service Opportunities
+ Tuition Reimbursement
#LI-TB1
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Job Details
Job Family Maintenance & Engineering
Pay Type Hourly
Maintenance Coordinator
This position will be responsible for the overall maintenance work order process from scheduling to completion, as well as all purchasing for the property. The Maintenance Coordinator is responsible for scheduling work orders, while ensuring the onsite team adheres to maintenance policies, processes and procedures. This position ensures efficient, timely and accurate completion of work orders and coordinates vendor scheduling for any 3rd party work orders.
Essential Duties and Responsibilities:
-Ensure entry of all work orders; assign and schedule all work orders for maintenance team and external vendors to ensure efficiency
-Review complete work orders, and schedule follow up work when applicable
-Audit work orders to ensure they are completed efficiently and accurately; work with team to resolve outstanding issues
-Monitor work orders on a daily basis to ensure they are scheduled efficiently and accurately
-Respond to all inquiries efficiently and effectively with clear, concise and friendly communication. Follow up and remedy any work orders that generate a negative Resident Feedback Rating.
-Order all materials, supplies and services needed for operations of community
-Prepare and process WTN's
-Reconcile invoices and purchase orders; prepare same for submitting to Accounting Department
-Research issues and contact appropriate parties for resolution and correct any discrepancies
-Maintain vendor and inventory spreadsheets
-Draft correspondence and respond to inquiries effectively
-Consolidate packing slips and invoices for Accounting to pay on all orders
-Schedule on call techs for after hours and weekend coverage for after hours emergency calls
-In partnership with the Maintenance Supervisors, identify technical training needs and coordinate live training sessions at the regional training center
Qualifications:
-1-2 years' Property Management experience
-Computer Skills- MS Office required; MRI, preferred
-Excellent communication and organizational skills
-Must be able to establish priorities, delegates tasks, meet deadlines and organize multiple tasks
-Excellent customer service skills
-Demonstrated ability to handle and prioritize multiple, competing tasks and demands
WHAT WE OFFER:
+ Competitive Salaries & Bonuses
+ Medical, Dental & Vision Plans
+ 401(k) Plan with Employer Matching Contributions
+ Paid Personal Time & Holidays
+ Flexible Spending Accounts
+ Free Long-Term Disability
+ Free Life Insurance
+ Short Term Disability
+ Health Savings Account with Employer Contributions
+ Wellness Perks
+ FinFit Health Finance Program
+ Employee Apartment Discount
+ Employee Referral Program
+ Employee Recognition & Awards
+ Employee Assistance Program
+ Volunteer & Community Service Opportunities
+ Tuition Reimbursement
#LI-TB1
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Job Details
Job Family Maintenance & Engineering
Pay Type Hourly
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