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Remote Client Implementation Specialist

Insight Global • Remote • Posted 7 days ago

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Remote • Full-time • Contract • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

Insight Global is seeking a Remote Client Implementation Specialist for a 6-month contract with the potential to become full-time. The role involves multitasking to assist with the implementation of a SaaS organization's product line, including data transfers and client meetings via Zoom. The position requires working with clients primarily in the Eastern and Central time zones, and offers a one-month training period. Candidates should be tech-savvy, client-facing, analytical, and able to commit to the contract period.

Responsibilities

  • Juggle 16-20 clients at a time
  • Assist with the implementation including data transfers
  • Meet with clients via Zoom to walk them through the new product line
  • Work with mostly Eastern and Centrally located clients
  • Commit to the contract period and be a self-starter

Qualifications

Required

  • Implementation experience
  • Client-facing experience
  • Ability to multitask and be adaptable
  • K-12 system administrator experience

Preferred

  • SaaS experience

About Insight Global

Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.

Full Job Description

Job Description

Our Education Software client is seeking a Remote Client Implementation Specialist to join their team for a 6 month contract that could extend or become a full time opportunity with their growing team. This individual will need to be able to multitask since they will be juggling 16-20 clients at a time. They will be assisting with the implementation including the data transfers. They will be meeting with clients via zoom to walk them through the new product line within the SaaS organization. They will be working with mostly Eastern and Centrally located clients so must be comfortable working 8-5 PM. We are looking for an individual who can commit to the contract period and be a self starter. The training period is one month long. They must be tech savvy and have experience in a client facing role as well as have analytical ability.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Implementation Experience

- Client Facing Experience

- Ability to multitask and be adaptable - K-12 system administrator experience

- SaaS experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.