Job Highlights
Using AI ⚡ to summarize the original job post
The Customer Support/Account Representative at Randstad US is a hybrid role focused on providing client support services through incoming phone calls. This position involves handling inquiries on various service areas such as client Cash Management products and services, client's Online and Mobile app, and general account or financial related inquiries. The role requires a high degree of accuracy, efficiency, and meeting key department performance metrics. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Responsibilities
- Handle incoming phone calls regarding various service inquiries on all client accounts.
- Respond with a high degree of accuracy and efficiency.
- Consistently meet key department performance metrics.
- Provide functional support in client Cash Management products and services.
- Support client's Online (client website) and Mobile app.
- Handle general account or financial related inquiries.
Qualifications
Required
- 2 years of experience
- Experience level: Experienced
- Bachelor's degree
Preferred
- Call Center Support
- Customer support
- Patient Support
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
customer support/account rep.
+ south jordan , utah
+ posted 9 days ago
**job details**
summary
+ $21.98 - $21.99 per hour
+ temporary
+ bachelor degree
+ category management occupations
+ referenceAB_4605150
job details
Our client is hiring a Customer Support/Account Rep! This position is hybrid. If you have past Customer Support/Call Center experience, today!
salary: $21.98 - $21.99 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
+ Client Support Service Professionals handle incoming phone calls regarding various service inquiries on all the client accounts.
+ Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
+ Functional support areas include client Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries.
+ Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Skills
+ Call Center Support
+ Customer support
+ Patient Support
Qualifications
+ Years of experience: 2 years
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
NW
**noah williams**
+ noah.williams@randstadusa.com