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Customer Service Sales Support

Staffing Now • Fort Worth, TX 76102 • Posted 2 days ago via LinkedIn

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In-person • Full-time • Contract • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

SNI Companies is seeking a Customer Service Success Representative for a small, growing client in far north Fort Worth. This contract to hire position offers a family-friendly culture, benefits, and competitive pay. The role involves fulfilling customer waste needs, providing excellent customer service, pursuing new customer leads, and developing customized waste management plans.

Responsibilities

  • Fulfill customer waste needs
  • Provide excellent customer service
  • Pursue new customer leads
  • Understand potential customer’s waste needs
  • Develop a customized waste management plan for the customer
  • Create bids to provide the customer the pricing for the waste management plan
  • Set up new leads as customers
  • Ensure all necessary documentation to begin servicing a new customer is in place internally and externally
  • Verify initiation of services is running smoothly
  • Maintain current customer relationships
  • Respond to email and phone call requests from customers
  • Provide necessary reporting for customers
  • Check customer invoices for accuracy prior to sending
  • Advise customer on adjustments to the waste plan that would be most efficient and cost effective

About Staffing Now

SNI Companies is a staffing and recruitment agency that offers temporary and direct hire staffing services, including high-level executive search, across various industries such as Accounting, Finance, IT, HR, Banking, and Energy. With 20 locations nationwide, SNI stands out for its high client and candidate satisfaction, personalized approach to matching professionals with employers, and commitment to providing comprehensive staffing solutions.

Full Job Description

SNI Companies is looking for an Customer Service Success Representative to work for our small growing client in far north Fort Worth. This is a contract to hire position offering a great family friendly culture, benefits and competitive pay.


Primary Responsibility:

  • Fulfill customer waste needs and provide excellent customer service.
  • Pursue new customer leads
  • Understand potential customer’s waste needs
  • Develop a customized waste management plan for the customer
  • Create bids to provide the customer the pricing for the waste management plan
  • Set up new leads as customers
  • Ensure all necessary documentation to begin servicing a new customer is in place internally and externally
  • Verify initiation of services is running smoothly
  • Maintain current customer relationships
  • Respond to email and phone call requests from customers
  • Provide necessary reporting for customers
  • Check customer invoices for accuracy prior to sending
  • Advise customer on adjustments to the waste plan that would be most efficient and cost effective