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Customer Service Associate
Staffing Now • Hollywood, FL 33021 • Posted 2 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
SNI Companies is seeking a highly skilled and professional Customer Service Associate to join our client's team in Hollywood. This on-site role combines customer service and some cash handling duties, operating as a critical point of contact for members. The role involves managing inbound calls, performing occasional cash processing, delivering exceptional service via phone and in-person interactions, and utilizing basic computer skills to manage account information.
Responsibilities
- Manage inbound calls, addressing inquiries related to checking and savings accounts, debit cards, and other account services
- Perform occasional cash processing and manage funds, ensuring accuracy and compliance with procedures
- Deliver exceptional service to members via phone and in-person interactions, ensuring a positive experience at all times
- Maintain a polished and professional demeanor, reflecting the company’s values and commitment to excellence
- Utilize basic computer skills to manage account information, process transactions, send emails, and handle customer inquiries efficiently
Qualifications
Required
- Demonstrated experience in customer service or a similar role
- Strong verbal and written communication skills
- Experience with cash handling and basic register balancing responsibilities preferred
- Bilingual in English and Spanish is highly desirable
- Professional appearance and demeanor
- Basic computer proficiency, including familiarity with common office software and systems
About Staffing Now
SNI Companies is a staffing and recruitment agency that offers temporary and direct hire staffing services, including high-level executive search, across various industries such as Accounting, Finance, IT, HR, Banking, and Energy. With 20 locations nationwide, SNI stands out for its high client and candidate satisfaction, personalized approach to matching professionals with employers, and commitment to providing comprehensive staffing solutions.
Full Job Description
SNI Companies is seeking a highly skilled and professional Customer Service Representative to join our clients team in Hollywood. This on-site role combines customer service and some cash handling duties, operating as a critical point of contact for members.
Key Responsibilities:
- Manage inbound calls, addressing inquiries related to checking and savings accounts, debit cards, and other account services
- Perform occasional cash processing and manage funds, ensuring accuracy and compliance with procedures.
- Deliver exceptional service to members via phone and in-person interactions, ensuring a positive experience at all times.
- Maintain a polished and professional demeanor, reflecting the company’s values and commitment to excellence.
- Utilize basic computer skills to manage account information, process transactions, send emails, and handle customer inquiries efficiently.
Qualifications:
- Demonstrated experience in customer service or a similar role.
- Strong verbal and written communication skills.
- Experience with cash handling and basic register balancing responsibilities preferred.
- Bilingual in English and Spanish is highly desirable.
- Professional appearance and demeanor.
- Basic computer proficiency, including familiarity with common office software and systems.
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