Systems Administrator

This position is in office. We do not sponsor. No agencies.

As a System Administrator, you will be responsible for the implementation, maintenance, and support of the organization's computer systems and network infrastructure. You will ensure the smooth operation of hardware, software, and server resources, as well as handle user support requests. Your role will involve monitoring system performance, resolving technical issues, and implementing security measures to safeguard data and system integrity. You will work closely with cross-functional teams and stakeholders to provide reliable and efficient IT services.

Key Responsibilities:

1. System Administration: Own the installation, configuration, and maintenance of operating systems, software applications, and server hardware. Ensure the stability and optimal performance of servers, networks, and associated systems. Monitor system resources, perform regular system backups, and implement disaster recovery plans.
2. User Support: Lead responsiveness to user inquiries, troubleshooting issues, and providing technical support for hardware, software, and network-related problems. Resolve incidents and service requests in a timely manner, ensuring high levels of user satisfaction. Train users on system functionality and best practices.
3. Network Management: Configure and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor network performance, troubleshoot connectivity issues, and ensure network security. Implement and enforce network policies and procedures.
4. Security and Data Protection: Implement and maintain security measures to protect systems, data, and network resources. Apply security patches and updates to mitigate vulnerabilities. Conduct regular security audits and risk assessments. Maintain user access controls and data backup procedures.
5. System Monitoring and Performance: Define, build & execute system performance monitoring and proactively identify potential issues. Perform system diagnostics, capacity planning, and performance tuning to optimize system efficiency. Generate performance reports and recommend system enhancements or upgrades.
6. Documentation and Reporting: Create and maintain comprehensive system documentation, including configurations, procedures, and troubleshooting guides. Document network topology, system changes, and security protocols. Generate regular reports on system status, performance, and incidents.
7. Collaboration and Vendor Management: Collaborate with cross-functional teams, including developers, system engineers, and IT support staff, to resolve technical issues and implement system upgrades. Liaise with vendors and service providers for hardware and software procurement, maintenance, and support.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 5-7 years of experience as a System Administrator or in a similar role.
• Strong knowledge of operating systems (e.g., Windows, Linux, Unix) and server administration.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in network protocols and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
• Experience in managing and securing network infrastructure (routers, switches, firewalls).
• Knowledge of backup and disaster recovery procedures.
• Familiarity with security best practices and industry standards (e.g., ISO 27001).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team-oriented environment.
• Attention to detail and ability to prioritize tasks in a dynamic environment.